Case Manager, Interim Housing
Case Manager, Interim Housing
Posted on :
09-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-05-2025
Job Description
Position Overview
Case Managers (CMs) provide housingfocused case management and supportive services to individuals and families experiencing homelessness primarily through street outreach. They meet clients where they are supporting them in achieving goals and developing longterm housing plans. CMs connect clients to essential resources such as medical and mental health care counseling and permanent housing. Working in partnership with nonprofits government entities law enforcement and healthcare providers CMs ensure clients receive coordinated care to obtain and maintain permanent housing as quickly as possible.
Expected Hours:This is a regular fulltime hourly position that works 8hour days 5 days per week for a total of 40 hours.
Schedule:Monday Friday 8:00am 4:30pm
Main Work Location:This position is inperson onsite at a lowthreshold noncongregate interim housing site.
Schedule:Monday Friday 8:00am 4:30pm
Main Work Location:This position is inperson onsite at a lowthreshold noncongregate interim housing site.
Key Responsibilities
Client Needs Assessment
- Meet with clients over multiple interactions to help them prioritize and obtain the housing and supportive services available to them with the patience and understanding that it takes an average of 810 contact attempts before a client begins to trust the CM and voluntarily engage in case management services.
Housing Placement
- Help clients find and access housing programs
- Complete housing applications
- Create and execute a longterm housing plan
Linkage to Supportive Services
- Screen clients for eligibility and provide referrals to appropriate services
- Find resources using 211 and other community resources approved by the team supervisor
- Complete a warm handoff or other coordination assistance with partner agencies
Advocacy
- Call email provide verification of homelessness or offer other communication to partner agencies to help clients access resources
- Offer to accompany clients to appointments if the client has difficulty navigating services or representing their needs
- Develop and maintain positive professional relationships with various stakeholders to help clients achieve their goals and maintain City Nets positive reputation in the communit
Data Collection
- Thoroughly accurately consistently and timely gather and document various types of data
- To better understand client needs
- To accurately assess client eligibility for community resourcesto share with funders and stakeholders to improve the countys service landscape
- To enter into the Homeless Management Information System (HMIS) and the countys Coordinated Entry System (CES)
- Follow all Coordinated Entry System protocols and organizational procedures
Compliance and GoalMeeting
- Consistently meet all assigned productivity and outcome goals
- In all activities comply with all contracts funder requirements and City Net procedures and policies
- Meet or exceed all goals and requirements established for this position
Qualifications
- Experience cultivating and maintaining productive professional relationships with various stakeholders
- Understanding of the importance of quality and timely data collection and reporting
- Excellent verbal and written communication skills
- Excellent professional boundaries
- Strong interpersonal analytical and time management skills
- Effective and professional networking and relationship management skills
- Ability to work independently and as part of a team
- Will be required to drive a company vehicle to transport clients. For insurance purposes must be at least 25 years of age possess a valid drivers license and must pass a Motor Vehicle Report.
Our Organization:City Net is a 501(c)(3) nonprofit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services housing provision and datadriven solutions that empower our clients to reach their personal goals.
Benefits:We believe in supporting our employees in all areas of life. That is why we offer toptier benefits to our eligible employees including but not limited to:
Benefits:We believe in supporting our employees in all areas of life. That is why we offer toptier benefits to our eligible employees including but not limited to:
- Health insurance (Anthem HMO/PPO options. City Net pays 100% of the employee premium equivalent to our baseline HMO plan.)
- Paid time off
- Retirement plan (401k with employer matching contributions)
- Dental insurance
- Vision insurance
- Life insurance (Employer paid group term life and voluntary life)
- Referral program
- Parental leave
- Professional development assistance
- Employee assistance program
- Wellness Reimbursement Program
- Company Vehicles iPhones Laptops and Tablets
- Career Pathing Raises Recognition & Rewards
- Early Earned Wage Access
- Credit Union Preferred Partnership
Visit for further details.
Diversity Equity Inclusion and Belonging:Promoting a culture of diversity equity inclusivity and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths experiences and backgrounds. Note: We do not consider your name or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates reviewing applicants on performance assessments instead of resume proxies (e.g. where you went to school).
QuestionsIf you have questions about this position or our organization please contact City Nets Recruitment Team by emailing Please do not contact any of the Homeless Services Outreach Numbers listed on our website as those phone lines need to remain open exclusively for people who are experiencing homelessness and need help. Thank you!
Diversity Equity Inclusion and Belonging:Promoting a culture of diversity equity inclusivity and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths experiences and backgrounds. Note: We do not consider your name or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates reviewing applicants on performance assessments instead of resume proxies (e.g. where you went to school).
QuestionsIf you have questions about this position or our organization please contact City Nets Recruitment Team by emailing Please do not contact any of the Homeless Services Outreach Numbers listed on our website as those phone lines need to remain open exclusively for people who are experiencing homelessness and need help. Thank you!
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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