Quality Assurance Specialist
Quality Assurance Specialist
Posted on :
09-05-2025
Employer Active
1 Vacancy
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Job Description
- Collaborate with department management on investigations and develop strategies to prevent future quality deviations.
- Lead initiate track and trend investigations related to customer product complaints.
- Verify the accuracy of reported complaints and make corrections before triaging customer product complaints.
- Provide customer support and resolve inquiries related to product complaints via phone or email.
- Assist subject matter experts in conducting root cause analysis.
- Utilize technical writing strategies to ensure investigative reports are clear concise and complete.
- Report potential quality issues that may impact product quality or regulatory compliance to Quality Management.
- Compile and maintain quality performance metrics analyzing trends for continuous improvement.
- Create update and review Standard Operating Procedures (SOPs) in compliance with GMP regulations.
- Assist MasterControl Sysadmins with troubleshooting issues and process improvements.
- Conduct internal audits to assess compliance with regulatory and quality requirements.
- Support external audits conducted by regulatory agencies providing necessary documentation.
- Ensure all equipment is calibrated on schedule and in compliance with GMP regulations.
- Review and approve calibration certificates and maintenance records to verify equipment functionality.
- Perform other duties as assigned.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
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