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Summary
Security Officers shall be responsible for activities necessary to ensure the stability and safety of patients staff members and visitors in accordance with regulations and policies of the Security Department.
Education
High school or equivalent (GED). Associates degree preferred.
Certification Registration & Licensure
Licensure required: Valid New Hampshire Drivers license.
Certification required to obtain: Management of Aggressive Behavior Certification in the use of Forensic Restraints (handcuffs) Conductive Energy Weapon (C.E.W.) and Basic Life Support (BLS) within 30 days of hire date.
Experience
Experience as a Healthcare Security Officer Corrections Officer Police Officer Military or Behavioral Health preferred. If no securityrelated experience an associates or bachelors degree in a related field may be considered in lieu of experience.
Experience required includes: *Skills in crisis management and deescalation. * Skills in conflict resolution and/or demonstrated ability to be effective in high stress or emergent situations. * Prior experience providing quality customer service. * Ability to interact with people from diverse social economic and ethnic backgrounds. * Prior experience in analyzing situations and take quick effective and reasonable courses of action. * Ability to write reports. * Ability to understand and carry out oral and written directives. * Skills in computer competency.
Responsibilities
Assists in the management of aggressive/combative patients. Monitors highrisk patients awaiting disposition in the ED with proper documentation. Assists in the proper application of restraints proper use of Management of Aggressive Behavior techniques provides assistance to the patient and properly documents the event.
Provides required documentation of security department incidents and activity.
Conducts Security/Safety rounds of the facility during shift.
Acts as liaison between Medical Examiner office funeral directors and families to oversee appropriate follow through according to protocols for Care of the Expired Patient.
Assists in the management of aggressive/combative patients. Monitors highrisk patients awaitingdisposition in the ED with proper documentation including assisting in restraints.
Performs their role utilizing systems equipment and resources available to Security to include but not limited to all equipment associated with the Security Operations Center.
Attends department meetings and completes department training.
Provides security for the CHMG practices and other Concord Hospital satellite offices. Duties include: Makes rounds through the satellite locations; works with the Security Program Manager to coordinate training such as MOAB Armed Intruder and other training programs as needed; Security presence as needed for difficult or potentially disruptive patients or visitors; acts as a liaison between the practice/office and local law enforcement; address security related concerns of employees/staff; assists department leadership in developing security related policies; handles investigations which involve Security; notifies Security Administration of emerging issues; manages all offsite calls for service through the dispatch database; and other Security related duties as assigned.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race color religion sex sexual orientation gender gender identity national origin age marital status genetic information disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process you may contact Human Resources at.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is MEDIUM. The employee must regularly lift carry or push/pull up to 10 pounds frequently lift carry or push/pull up to 10 25 pounds and occasionally lift carry or push/pull up to 20 50 pounds.
While performing the duties of this Job the employee is regularly required to bend climb kneel speak squat and walk. The employee is frequently required to do fine motor do repetitive motion drive hear reach and sit. The employee is occasionally required to smell stand and taste.
Specific vision abilities required by this job include color vision depth perception far vision near vision and peripheral vision.
The employee is frequently exposed to airborne pathogens bloodborne pathogens bodily fluids. The employee is occasionally exposed to airborne contaminants and variable weather conditions.
The noise level in the work environment is usually moderate.
Required Experience:
Unclear Seniority
Part-Time