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Senior Credit and Collections Analyst
The purpose of this position is to facilitate the prompt collection of the companys Accounts Receivable. This position will contribute to the company achieving its cash collections and DSO goals and minimizing the companys Bad Debt Expense.
This position would be depended upon to perform at a consistently high level and make contributions to improving the processes utilized in the department. This position involves contact with our customers primarily via telephone and email to check on the payment status of open invoices. Once payment status is established the task evolves into providing support to effect a timely resolution of those issues that may be impeding our ability to elicit payment from the customer.
Responsibilities:
Manage a portfolio of customer accounts
Ensure timely cash collections in order to achieve department targets
Accurate Cash Projections of assigned accounts
Resolves complex or highly visible customer payment issues
Perform account analysis related to invoicing and payments received
Interface with customer base and sales personnel to ensure timely followup on collection issues and respond to client inquiries in a timely manner
Manage monthly A/R close account reconciliation and preparation of related audit schedules
Responsible for assigned monthly account reconciliations
Prepare various analyses as required
Participate in quarterly audits as requested
Evaluate and assist in improving current systems and process
Acts as a mentor for AR Specialist II and AR Specialist II
Complete additional projects as assigned
Additional responsibilities as assigned by manager
Required Knowledge and Skills:
Ability to work with multiple tasks to meet deadlines
Must be highly organized
Must be able to effectively communicate with all levels of personnel and external contacts
Possess good customer service and influencing skills and expected to be highly responsive to internal and external customer needs
Demonstrated excellent problemsolving skills
Ability to work independently and handle frequent interruptions and priority changes
Requires minimal supervision for day to day tasks
Demonstrated proficiency with MS Excel
Basic Qualifications:
High school diploma/ GED
Five plus (5) years of B2B Collections experience
Preferred Qualifications:
AA degree with Field of Study in Accounting/Finance
NACM CBA or CBF Designation
Advanced Excel skill set
Work Conditions:
Office Environment
Required Experience:
Senior IC
Full-Time