Security Practitioner

COVID 19 OnCampus Requirements

Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to declare their COVID19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in inperson University activities. These requirements were suspended effective May 1 2022 but the University may reinstate them at any point.

About Queens University

Queens University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research faculty administration engineering & construction athletics & recreation power generation corporate shared services and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women racialized/visible minorities Indigenous/Aboriginal peoples persons with a disability persons who identify in the LGBTQ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

The mandate of Campus Security and Emergency Services (CSES) is to promote a safe and welcoming environment that recognizes and is respectful of the diverse nature of the Queens University Community. Reporting to the Managers CSES however receiving daily direction from the Security Supervisor (Supervisor) the Security Practitioners (Practitioner) are responsible for the safety and security of university faculty staff students and visitors under the Supervisors direction and to protect university property. The Practitioner follows the policies and procedures set by the universitys security program and complies with all applicable regulations and laws to ensure the safety of the campus. In addition the Practitioner assists the Supervisors in investigations preparing statements of observations and collecting evidence while understanding the need to be respectful to victims students faculty staff and visitors.

Committed to equity diversity and inclusion and in a collaborative team environment the Practitioner interacts with students faculty staff visitors and community partners providing holistic security for the university. They accomplish this by being involved with internal and external committees and positively engaging the campus community by attending events and performing foot patrols.

Providing an essential service to the university Community on a 7/24/365 basis the Practitioner will work rotating shifts and irregular overtime sometimes at short notice including covering for staff who are sick or in response to emergency situations.

Job Description

KEY RESPONSIBILITIES:
Perform work in accordance with the provisions of the Private Security and Investigative Services Act and regulations.
Assist the Supervisors in executing the campus security plan at major university events including but not limited to Orientation Week Homecoming Christmas Shutdown St. Patricks Day and expected or unplanned demonstrations.
Inform Supervisor when there are emergencies and major incidents and assist to ensure the safety of students faculty staff and visitors to the university.
Foster a culture of campus community engagement through positive interaction with the university community by attending and engaging at events and conducting patrols.
Patrol university premises to prevent and detect signs of mischief and ensure security of doors windows gates and the general grounds.
Maintain a visible presence on campus and provide valid warnings to students faculty staff and visitors who create disturbances and apprehend or evict violators if required.
Accurately document and update all relevant facts required concerning daily activities and incidents into the CSES records management system and ensure Patroller reports are included as required.
Under the supervision of the Supervisor collect statements and evidence which may be referred to the police providing onsite assistance to victims and referring them to the appropriate agency for posttrauma care.
Understand the importance of human rights; where appropriate refer victims to the universitys Human Rights Office.
Respond to incidents as directed on campus including alarms (fire intrusion environmental mechanical etc.) criminal incidents (violence assault sexual assault trespass theft etc.) emergencies and mental health crises and provide assistance to the responding Security Supervisor or external agencies (fire police ambulance) to resolve mitigate or diffuse a situation.
Conduct personal safety escorts for members of the university community on campus and authorize entry or exit to and from university buildings offices labs parking lots etc. when circumstances are warranted.
Provide onthejob training to Patrollers as per established CSES training procedures; as well as provide training and guidance to contract security when required.
Participate on various internal and external committees as assigned by the Director CSES (Director).
Participate in speaking engagements to groups at the university.
Perform the duties of the ERC operator once trained as assigned.
Perform the duties of Supervisor once trained as assigned.
Undertakes other duties in support of the department as required by the Director or Managers.

REQUIRED QUALIFICATIONS:
Postsecondary education in security and/or law enforcement or equivalent combined with previous experience in a related field preferably in a university or institutional environment.
Current Private Security & Investigative Services Branch Security Guard Licence with the Ontario Ministry of the Solicitor General and in good standing.
Must be familiar with and able to enforce the provisions of the Criminal Code of Canada the Trespass to Property Act the Youth Criminal Justice Act the Liquor Licence Act and the Queens University Student Code of Conduct.
Understanding of nondiscriminating practices and issues of equity and diversity such as accessibility faith requirements gender identity and cultural differences.
Knowledge of the university campus organizational structure and procedures would be considered an asset.
Experience with twoway radio systems and alarm systems including intrusion fire and mechanical would be considered an asset.
Training in Emergency Management Critical Incident Stress Management and Mental Health training would be considered an asset.
Possess a valid Class G Ontario Drivers Licence.
Certified in First Aid and CPR.
Satisfactory Criminal Record Check and Vulnerable Sector Check.
Consideration may be given to an equivalent combination of education and experience.

SPECIAL SKILLS:
Ability to work as a member of a team within a group.
Excellent communication skills (verbal and written).
Strong interpersonal skills and a positive attitude while conducting themselves in a pleasant responsive professional manner.
Ability to maintain composure while dealing with incidents multiple priorities and in emergencies to effectively assist with resolving the situation.
Possess good judgment and common sense and be able to deescalate confrontational situations with students faculty staff and visitors to campus.
Able to immediately consider strategies to resolve incidents effectively in a wide variety of situations some involving physical danger to the Security Practitioner or others.
Ability to use discretion and good judgment in dealing with sensitive or confidential information including the ability to discern when sensitive issues should be referred to the Supervisors Managers or the Director.
Ability to work effectively and respectfully in a socially and culturally diverse community.
Ability to adhere to strict confidentiality.
Proficiency in the use of computers including word processing spreadsheet and other software application programs.
Ability to climb stairs and walk approximately 8 12 km per shift in all weather conditions.
Ability to work rotating shifts and irregular overtime sometimes at short notice including covering for staff who are sick or in response to emergency situations at the university.

DECISION MAKING:
Ability to make decisions and handle security related incidents that could involve life threatening situations without onsite direction from superiors.
Ability to make recommendations to the Security Supervisor on how to handle a situation based on the known facts observed during an incident.
Determine when an incident requires the Supervisor to attend or needs to be notified.
Determine whether or not to grant access to faculty staff students and visitors to the university facilities.
Research and make recommendations regarding CSES procedures community engagement and equipment purchases to the Supervisors Managers and Director; help implement change.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queens is committed to employment equity and diversity in the workplace and welcomes applications from women visible minorities Aboriginal Peoples persons with disabilities and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements priority will be given to Canadian citizens and permanent residents.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at .