Customer service with German
Customer service with German
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Job Description
Are you fluent in German and ready to kickstart your career in one of Europes most vibrant cities Join a global leader in outsourcing services and represent a major travel brand known for its outstanding customer care. If youre passionate about service techsavvy and eager to grow this is the opportunity for you!
Location: Lisbon Portugal (Onsite)
Employment Type: Fixedterm (6 months) with potential for extension or permanent hire
Industry: Travel & Tourism / BPO
Languages: German (C2) & English (B2)
Compensation: Base salary performance bonuses
What Youll Do
Engage with customers across phone email chat and social media
Provide product and service information clearly and professionally
Assist with basic troubleshooting and technical questions
Accurately document customer cases in internal systems
Escalate complex issues when necessary for resolution
Collaborate with internal teams to ensure timely support
Manage service ticket queues and prioritize effectively
Contribute ideas to improve customer service processes
What Were Looking For
Native/Fluent in German (C2) Fluent in English (B2)
1 year experience in customer service (preferably in tech/travel)
Strong communication skills across all channels
Able to handle technical issues with a structured approach
Quick learner with new software and systems
Team player with problemsolving mindset
Detailoriented and able to manage multiple tasks
Willingness to work rotating shifts between 5AM10PM MonFri
Whats on Offer
Work for a worldrenowned travel brand
Performancebased incentives
Growth opportunities within a top BPO employer
Collaborative and international work culture
Travel discounts and exclusive perks
And more great benefits!
Dreaming of living in Lisbon and helping people while building your career Apply now and take off with us!
#GermanJobs #CustomerSupport #LisbonCareers #TravelJobs #MultilingualJobs #BPOCareers #WorkInPortugal #ServiceExcellence
Employment Type
Full Time
