Senior Platform / DevOps Engineer
Senior Platform / DevOps Engineer
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Job Description
About the Role
Were hiringSenior Platform Engineersto support the design delivery and scaling of cloudbased infrastructure that underpins our clients enterprise contact centre. This is an opportunity for experienced engineers to join a team that values automation cloudfirst thinking and onthejob learning inVoIP/SIPandcontact centre technologies.
Youll help scale Kubernetesbased systems improve observability and integrate CI/CD pipelines all while being mentored by voice platform experts to gain exposure to tools likeGenesysAmazon Connect and more.
Key Responsibilities
- Build and maintain resilient Linuxbased systems for customer contact services
- Contribute to platform automation monitoring and deployment tooling (CI/CD GitOps etc.)
- Troubleshoot and support production systems in a 24/7 highavailability environment
- Collaborate with senior engineers to upskill in SIP VoIP and telephony environments
- Participate in agile sprint cycles code reviews and platform optimisation efforts
- Write and maintain platform documentation and incident runbooks
Ideal Experience
- 5 years inplatform cloud DevOps or infrastructure engineeringroles
- Strong skills inLinuxDocker/Kubernetes CI/CD tools (e.g. Jenkins Ansible Git)
- Familiarity with cloud services (AWS Azure or GCP) and monitoring frameworks
- Willingness to learncontact centre tooling(Genesys Amazon Connect)
- Experience supporting production systems in a regulated or enterprise environment
- Scripting experience (Python Bash etc.) and solid understanding of systemlevel debugging
Why Work With Us
At Zinkworks we champion innovation and creativity within our diverse and supportive work environment. We are committed to providing avenues for professional growth and development ensuring you become a pivotal part of charting the future of technology solutions.
Join us if you are passionate about leadingedge software development and are seeking a fulfilling career with diverse challenges and career advancement opportunities.
Employment Type
Full Time
