Team Leader Surveillance Operator - English - Bogota
Team Leader Surveillance Operator - English - Bogota
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Job Description
Are you passionate about gaming operations security and technology Join our innovationdriven team in Bogota as we seek a talented Team Leader Surveillance Operator to ensure the highest standards of integrity and safety in a worldclass live gaming environment. If you are ready to lead inspire and make a direct impact on studio security and compliance this could be the perfect next step in your career!
Leadership Opportunity in Gaming Surveillance EnglishSpeaking Role in Bogota
As the Team Leader Surveillance Operator at our advanced Bogota studio you will manage and mentor a skilled team of surveillance operators dedicated to safeguarding our live gaming productions. Your leadership will be essential in maintaining operational excellence detecting and preventing fraudulent activities and protecting company assets. You will collaborate closely with operations technical and compliance teams to support a secure fair and enjoyable player experience.
Position: Team Leader Surveillance Operator
Location: Bogota Colombia
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Review and verify incidents reported by the studio ensuring quick resolution.
- Prepare reports for possible disciplinary actions or staff performance reviews.
- Operate security systems to maintain effective surveillance.
- Test and evaluate online gaming surveillance software regularly to identify any issues.
- Work closely with the QA team and developers to ensure everything functions properly.
- Create and update detailed reports and logs documenting all activities incidents and testing outcomes for transparency and accurate recordkeeping.
- Monitor both physical premises and online platforms for any suspicious activities. Report any violations to management immediately. Ensure video monitoring systems and security devices are working smoothly.
- Regularly assess the performance of online systems and suggest improvements or updates based on findings to ensure optimal system functionality.
REQUIREMENTS:
- Native or fluent in English (C1 level) with strong proficiency in both written and spoken communication.
- Minimum of 2 years as a Team Leader or Surveillance Operator in the iGaming sector or with live gaming products.
- Skilled in using and maintaining surveillance software video monitoring systems and security devices.
- Strong analytical skills to thoroughly review roulette wheels and online gaming activities identifying any irregularities or suspicious behavior.
- Ability to generate precise reports and maintain detailed logs.
- Willingness to work flexible hours including 8hour shifts and weekends to accommodate business needs.
- Proficient in Microsoft 365 for creating reports managing communications and handling documentation.
- Proven experience in the technical analysis and calibration of roulette wheels to maintain accurate gameplay would be considered an advantage.
- Familiarity with advanced surveillance systems and software to enhance overall system performance.
BENEFITS:
- Competitive Salary with bonus opportunities based on performance
- Paid Training to familiarize with the companys high standards and procedures
- Private Health Insurance for comprehensive medical coverage
- Opportunities to advance within a global tech company
Grow Your Security and Operations Leadership Career Apply Now
If you are ready to lead a team at the forefront of gaming security and operational excellence we want to meet you! We value and welcome applicants from all backgrounds genders and abilitiesyour unique skills and insights can help us achieve new levels of innovation and trust. Join our dynamic Bogota team as a Team Leader Surveillance Operator and take the next step in your career!
Employment Type
Full Time
