Dutch Speaking Customer Support Representative (m/f/d) | Remote in Portugal
Dutch Speaking Customer Support Representative (m/f/d) | Remote in Portugal
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Job Description
Were looking for Dutchspeaking team members to join a major European ecommerce platform. Whether youre already in Portugal or planning to relocate well support you every step of the way. As a Customer Support Representative youll assist customers with their online shopping experience. From resolving inquiries to providing guidance on orders youll help create an effortless and enjoyable journey for every user. This fully remote role offers flexibility growth opportunities and the chance to be part of a dynamic international environment.
Tasks
Assist Dutchspeaking customers via phone email and chat in a helpful friendly and professional way
Answer questions about orders deliveries returns payments and account settings
Handle complaints with patience and care always aiming for the best outcome
Use internal tools to document interactions and follow up as needed
Take part in a paid training so youre fully prepared to succeed
Requirements
Fluent Dutch (spoken and written)
Fluent English (at least B1) for internal communication
Either already living in Portugal or ready to relocate (EU citizenship required)
Open to working in shifts including weekends
A proactive independent work style and strong communication skills
A friendly solutionoriented mindset you genuinely enjoy helping people
Benefits
A 100% remote job from anywhere in mainland Portugal
Flexible starting dates join now or in the coming weeks
Relocation support: flight costs covered help getting settled if you wish to relocate from the Netherlands or Belgium
Shared accommodation available in Lisbon (optional)
Competitive salary based on the industry standard in Portugal
Private health insurance
Access to language classes sports activities and social event
A modern international work culture with growth opportunities
Join one of Europes leading online retailers work 100% remotely from Portugal. We are looking forward to receiving your application!
Employment Type
Full Time
