Cartoon Network Hotel Entertainment Crew Lead Supervisor
Cartoon Network Hotel Entertainment Crew Lead Supervisor
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Job Description
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the countrys largest and most prestigious venues including: National Historic Landmark Kennywood Park Americas Oldest Amusement Park Lake Compounce the worlds first ever Cartoon Network Hotel Best Family Theme Park Dutch Wonderland and a variety of other familyfriendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos one of the leading global operators with more than 60 different assets (theme parks zoos and marine parks water parks and other attractions) spread out over various countries across Europe North America the Middle East and Australia.
We are currently looking for a:
Cartoon Network Hotel Entertainment Crew Lead Supervisor
Roles & Responsibilities:
Roles & Responsibilities:
Supervisory Duties:
Lead and motivate a team of Events & Entertainment team members to successfully execute an event
Lead by example attitude and as a representation of Cartoon Network Hotels core values
Act as an approachable mentor and coach to all assigned team members
Ensure compliance with company and industry best practices policies and procedures to create a safe and productive environment for colleagues and guests.
Become knowledgeable of performing the essential duties of all assigned eventsrelated positions and backfill these positions when needed
Participate in newhire orientation and training activities for all assigned employees
Ensure that all required meal and other breaks are being given in accordance with PA law
Comply with all federal and state labor laws (e.g. Child Labor laws)
Assist with team scheduling and timekeeping activities
Departmental Duties:
Assist with the execution of live stage shows and other performances
Organize costumed characters in assigned areas adhering to set and/or show schedules
Assist with coaching a team of performers in acting techniques that will bring realism and excitement to the events theme
Perform duties of a character escort which include facilitating interaction and communication between character and guests providing directions and park information and entertaining guests
Assist character performers with getting in and out of assigned costume
Provide solutionbased ideas to quickly and creatively resolve problems
Support the teams daily activities
Execute backstage tasks as outlined in daily schedule
Ensure that all safety and procedural protocols are being followed throughout event
Continuously monitor the event to identify any potential threats or hazards; escalate any issues to the proper park authorities in a timely manner
All other duties assigned by leadership
Language: Ability to read write and speak fluent English; Spanish or other bilingual language skills are a plus.
Education & Experience:
High School Diploma or equivalent preferred
Previous work experience in the areas of shows acting choreography or performance events is a plus
Requirements:
Must be at least 18 years of age to comply with PA Child Labor Laws
Ability to work a flexible schedule including evenings weekends holidays and open to close.
Must have reliable transportation to and from work for your scheduled shift
Must possess exceptional customer service skills with an ability to resolve questions problems issues and concerns in a positive and professional manner
Ability to handle highpressure situations in a positive and professional manner meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.
Must possess and demonstrate strong written and verbal communication skills
Ability and desire to participate in delivering successful and highquality events
Ability to follow direction multitask handle stress and work as part of a fastpaced team
Physical Requirements:
Ability to stand walk and remain on feet for majority of the workday
Ability to occasionally stoop twist kneel bend squat or reach above shoulders
Ability to carry push pull lift and hold objects weighing 30 pounds or more
Ability to safely climb or descend stairs and/or ladders
Working Conditions:
Frequent exposure to outdoor and indoor areas of the park
Extended work hours during event preparation and execution may be required
Frequent exposure to the variable outside temperatures including high heat cold direct sun humidity dust rain snow ice and other weather conditions
Subject to frequent interruptions changing priorities constant repetitive motion high noise levels flashing lights and heavily populated environments
Team member benefits:
Working at Dutch Wonderland is about making people happy! Its about being independent and having fun making new friends and earning extra money while doing so. As a Dutch Wonderland employee you can be the smiling face that makes a great first impression for incoming guests a cook that serves up tasty treats and culinary delights a lifeguard who soaks up the sun while keeping guests safe or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Palace Perks & Benefits:
Flexible schedule
Ability to crosstrain and learn unique skills across various departments
Free admission to Dutch Wonderland and all Palace Entertainment parks on your days off
Invitations to exclusive companysponsored employee events throughout the season
Weve got great jobs for people just starting out in the workforce looking for a second job or staying active after retirement. If you want a fun flexible job with an innovative company look no further than Dutch Wonderland. Apply today!
Do not miss the chance to spark your career now!
Required Experience:
Manager
Employment Type
Full Time
