Senior National Account Manager - Fixed Term Contract
Senior National Account Manager - Fixed Term Contract
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Job Description
About us
Dyson is a global technology enterprise. Were growing fast and our ambition is huge more categories more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto where weve been recognized as one of the top employers to work recent years weve expanded our reach and grown exponentially across many teams from digital and direct to field sales and our growing number of Dyson Demo stores.
Were committed to our campus culture and want to have people collaborating developing and learning from each other. By having everyone on campus together we have been able to nurture a fantastic social and dynamic environment.
About the role
This is a fixed term role for approximately 13 months from hire.
Our Senior National Account Managers manage the relationship between Dyson and relevant Canadian retailers at Head Office level and are responsible for tactical direction strategic sales plans and the development of your team members. The core component of this role is to grow Dyson sales volume revenue gross margin and market share in consumer products. You will understand your accounts and retailer objectives and build strong relationships that allow you to influence at all levels in order to deliver account and business plans. You will manage and mentor a team helping those members grow develop and succeed in their career at Dyson.
Main responsibilities include but not limited to:
Deliver annual Sales Volumes and Gross Margin to plan
Contribute to and implement channel strategies that optimise retail opportunities and Dyson profitability in line with goals
Deliver monthly sales volumes and communicating and escalating as appropriate any changes to target forecast or LE
Effectively manage promotional spend budget to deliver the best return on investment through a transparent approval process
Responsible for the forecast process working collaboratively with the retailer
Ensure accuracy in monthly customer volume forecast process that is 18 month rolling and takes into account sales trends promotions seasonality distribution changes NPD and product exits
Analyse relevant sales in/sales out stock on hand and all available data to identify underlying trends and immediate sales opportunities and ensure sales staff implement the identified opportunities
Conduct regular meetings with key contacts within the trade to ensure customer account plans are on track
Participate in annual top to top meetings between Dyson personnel and key Canadian customers
Champion and deliver key customer initiatives both within Dyson and with the customer. (e.g. Category management in store returns etc)
Work effectively with cross functional partners in Dyson to promote the Canadian business objectives driving overall business improvements and ensuring innovation is launched with excellence.
Create quarterly and annual Joint Business Plans (JBP) with top customers and support the negotiations of annual terms and commercial agreements
Shape and influence the strategy for your customers across a 3 year horizon determining how our products are merchandised and presented in store on the internet and in catalogue
Monitor competitor activity report and develop activity to counter their impact ensuring we focus on maintaining and growing Dyson share in all categories
Lead and develop a team building their expertise and developing their skills in Account Management.
Act as a thought leader within the Canadian organization challenging the status quo and creating an environment for growth.
About you
7 years experience in premium brand national account sales and account management calling on national retailers
Bachelors Degree or equivalent experience
Prior experience managing a team is highly preferred
Diverse experience supporting sales operations trade marketing category management and financial analysis required
Strong proven track record of budget/quota delivery
Experience being an active and high performing member of a team
Demonstrate the ability to penetrate the appropriate customer customer team and internal functions to achieve maximum results on sales objectives
Ability to think strategically and develop longterm plans for channels retailers and products
Proven ability to positively influence buyers and management level decision makers to achieve customer business volume plan
Welldeveloped conflict resolution skills
P&L proficiency and ability to optimize return on investment ability to determine short and longer term sustainable outcomes rooted in analysis. Ability to provide insights to POS trends within account base
Proven negotiation and closing skills both at the account and product sales levels
Good customer and cross functional interface capabilities
Excellent presentation and influence skills
Excellent math and analytical skills
Ability to accurately forecast demand
Demonstrated proficiency in Microsoft Word PowerPoint and Outlook; advanced proficiency in Excel
Demonstrate competency with internal and syndicated systems data and content organization to support the needs of sales management
Passion for the technology and hunger to develop successful customer team
Demonstrated ability to manage complex projects
Low personal ego; high team ego to succeed
Objective enthusiastic committed flexible diligent conscientious
Accountable takes ownership of business customers and relationships
Full drivers license with good driving record
Ability to lift push and pull up to 50lbs
Ability to travel up to 50%
Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at for more information. Dyson is an Equal Opportunity Employer.
Benefits
At Dyson how we reward you is linked to our highperformance culture. But its about more than salary and bonus. Through a package of financial lifestyle and health benefits we support whatever stage of life youre in and the moments that matter.
Financial benefits:
Dyson Matching RSP contributions
Company Paid Life Insurance and Accidental Death and Dismemberment (AD&D)
ShortTerm and LongTerm Disability
Employee Referral Program
Generous Dyson Product Discounts
Lifestyle benefits:
Competitive Paid Time Off including Floater Holiday Sick and Vacation Time
Generous Maternity Leave Program
Employee Assistance Program
Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at for more information. Dyson is an Equal Opportunity Employer.
Dyson is an equal opportunity employer. We know that great minds dont think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other any other dimension of diversity.
Dyson is committed to the full inclusion of all qualified individuals. As part of this commitment Dyson will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed please contact Americas Talent Acquisition at
Required Experience:
Manager
Employment Type
Full-Time
