Halvik is a highly successful company that puts people first and we are looking for someone just like you. We are committed to delivering smarter ITdriven solutions bolstered by quality and innovation to help our customers succeed. Come be a part of something truly special!
Are you looking for a job where you feel like a part of a team and know that you are making a difference We need people who love to be on the phone and solving problems. Put your inner detective to work and join our team at the FCC!
The Bilingual Call Center Specialist will be responsible for communicating with FCC customers by answering incoming calls and responding to online inquiries.
Candidates should be available to work at the FCC office between the hours of 8:00 am and 6:00 pm Monday through Friday dependent upon the needs of the hotline.
Required Skills:
Bilingual English/Spanish
High School Diploma
Must be a US Citizen or Green Card Holder
Must be able to obtain a Public Trust Clearance
Excellent customer service practices
Excellent attendance record with the ability to be flexible
Ability to interpret and apply applicable rules policies and procedures
Ability to prepare written documents using correct punctuation grammar and spelling
Ability to use personal computers and Microsoft Office computer software applications
Desired Skills:
Call center or customer service experience
Halvik offers a competitive full benefits package including:
Companysupported medical dental vision life STD and LTD insurance
Benefits include 11 federal holidays and PTO.
401(k) with company matching
Flexible Spending Accounts for commuter medical and dependent care expenses
Tuition Assistance
Charitable Contribution matching
Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Required Experience:
Unclear Seniority
Bilingual Call Center Specialist
