drjobs General Manager (Hotel Management Program)

General Manager (Hotel Management Program)

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1 Vacancy
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Jobs by Experience drjobs

0-1years

Job Location drjobs

Michigan Center, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsibilities
  • Supervise all hotel staff including hotel clerks housekeepers and maintenance. Greet register and assign rooms to guests of hotels or motels.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops. Make and confirm reservations.
  • Verify customers credit and establish how the customer will pay for the accommodation.
  • Keep records of room availability and guests accounts manually or using computers.
  • Post charges such as those for rooms food liquor or telephone calls to ledgers manually or by using computers.
  • Review accounts and charges with guests during the checkout process.
  • Record guest comments or complaints referring customers to managers as necessary.
  • Compute bills collect payments and make changes for guests. Transmit and receive messages using telephones or telephone switchboards.
  • Answer inquiries pertaining to hotel services guest registration and travel directions or make recommendations regarding shopping dining or entertainment.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Perform bookkeeping activities such as balancing accounts and conducting nightly audits.
  • Complete bookkeeping activities daily monthly and semiannually. Clean and maintain lobby and common areas such as restocking supplies and watering plants.
  • Prepare for basic food services such as setting up continental breakfast or coffee and tea supplies.
  • Datestamp sort and rack incoming mail and messages. Arrange tours taxis or restaurant reservations for customers.
  • Deposit guests valuables in hotel safes or safe deposit boxes.
  • Plan schedule or supervise the work of other employees.
  • Greet customers patrons or visitors. Report maintenance or equipment problems to appropriate personnel. Distribute materials to employees or customers.
  • Make travel accommodations or entertainment arrangements for others. Verify the accuracy of financial or transactional data. Maintain financial or account records.
  • Discuss account status or activity with customers or patrons.
  • Refer customers to appropriate personnel.
  • Calculate costs of goods or services. Collect deposits payments or fees. Execute sales or other financial transactions.
  • Operate communications equipment or systems.
  • Discuss goods or services information with customers or patrons.
  • Provide information to coworkers. Prepare employee work schedules.
  • Supervise clerical or administrative personnel. Clean facilities or equipment.
  • Arrange food for serving. Sort mail. Store items.
  • Create maintenance lists and other Do Lists for all employees.
  • Make sure all cash and other accounts are balanced each day and at the end of the season.
  • Periodically and randomly check rooms and public areas for cleanliness and maintenance issues.
  • Change rates on all sites.
  • Answer all chargebacks and all complaints in a timely manner.
  • Make sure there is rate parity on all websites owned by the company and all thirdparty sites.
  • Protect the property and value of the hotel.
  • Prepare schedules for all employees.
  • Order food and supplies for food and beverage activities.

Requirements

Job and Immigration Requirements
  • Mexican North American or Canadian citizenship.
  • Possess Cedula Professional on hand (not in process). The degree must be in Hotel Management Hospitality or a related field.
  • Possess Titulo Universitario and grades on hand (not in process). The degree must be in Hotel Management Hospitality or a related field.
  • Have a valid Mexican Canadian or U.S. passport with at least 1.5year validity.
  • No previous immigration issues.
  • Have a valid driver s license.
  • Ability to move to the U.S.
  • Fluency in English (70%).


Benefits

Salary & Benefits
  • Salary of $1128 USD per week (about 4888 USD per month) working long hours 7 days per week 9 am to 11pm and as business necessitates.
  • Company housing and utilities are set at $39.50 per day which is $1185 for 30 days. Upon completion of the entire work period the client will reimburse 100% of equivalent housing costs paid by the manager for onsite company housing provided that the candidate completes the program has performed his or her duties and all funds are accounted for. In addition the hotel lodging general managers of the hotel shall at the discretion of the owner receive a percentage of the gross of the hotel and then subtract the salary and rent reimbursements received from the client at the end of the summer season.
  • As an alternative general managers may choose to live offsite from the hotel where they work in housing that they locate and contract for on their own. If noncompany offsite housing is elected general managers shall be solely responsible for rent and housing costs and no rent or housing costs shall be paid or reimbursed by the company. General Managers must choose onsite housing or offsite housing prior to starting work as the onsite housing will be offered to another employee or rented to customers.
  • General managers who live offsite will be referred to as hourly general managers and shall be paid an hourly wage and shall work enough hours onsite to earn about $1128 per week including overtime. In addition outside of these regular work hours general managers shall be available for workrelated phone calls 24 hours a day 7 days per week. Hourly general managers will be paid at their regular hourly rate for time spent on such calls or if called back to the worksite after hours. General managers shall record time spent on such calls and submit time records to the company on a daily basis by submitting a screenshot of their call to the client s email on a daily basis with an explanation for each call which will denote the number called/received and the time on the call. It is the general manager s responsibility to report all work hours including afterhour calls daily so that their hours of work can be accurately recorded and the employee will be paid for all hours worked. Hourly general managers will not be restricted in their movements when off duty not punched in. At the end of the season hourly general managers will receive at the discretion of the owner a percentage of the net profits the product of which will have the wages already paid for the season
  • We will process your work visa!
  • One flight to the job location!
  • Free use of all hotel amenities and 50% off in hotel restaurants.

Mexican, U.S., or Canadian citizenship. Possess Cedula Professional on hand (not in process). The degree must be in Hotel Management, Hospitality, or a related field. Possess Titulo Universitario and grades on hand (not in process). The degree must be in Hotel Management, Hospitality, or a related field. Have a valid Mexican, Canadian, or U.S. passport with at least 1-year validity. No previous immigration issues. Have a valid driver s license. Ability to move to the U.S. Fluency in English.

Employment Type

Full Time

Company Industry

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