ServiceNow Developer

We are seeking a talented and experienced ServiceNow Developer to join our team. The ServiceNow Developer will be responsible for designing developing and maintaining ServiceNow applications and workflows to streamline and automate business processes within our organization.

Responsibilities:

Develop business applications test scripts and process workflows using scripts Script Includes UI Policies UI Actions Data Policies Client Scripts Business Rules Web Services Data imports Record Producers etc.

Configure Email Notifications (Table/Event based)

Implement system security setting by creating/modifying Access Control List (ACL)

Configure Custom Application related fields forms lists views email notifications user roles and access controls

Work on Employee Center branding and customization as per customers requirements

Use Restful Web Services to communicate with different applications with hands on REST APIs as well as other integration

Create Data Sources and Load the ServiceNow tables with different data formats

Create/modify ServiceNow Reports and Configure Dashboard by adding them as report widgets and sharing the same with required audiences

Implement and configure Service Catalog and Knowledge Management

Fulfillment of access provisioning/revocation via catalog item request

Implement SSO and directory integration solutions

Configure/customize Agent chat for Employee Center

Optimize application performance and scalability

Track and monitory ServiceNow license usage as well as optimize the same

Conduct peer reviews and maintain coding standards

Ensure proper documentation of all customizations and integrations

Monitor and improve system performance as well as conduct regular health checks & implement optimizations

Qualifications :

Bachelors degree in computer science Information Technology or a related field or equivalent experience.

Minimum of 5 plus years of handson experience in ServiceNow development and administration.

Proficient in ServiceNow development including scripting (JavaScript Glide Record ACLs) workflow design and application development.

Experience with ServiceNow integrations web services and data sources.

Expertise with ITSM module; experience with several modules is an advantage.

Familiarity with agile development methodologies and DevOps practices.

Strong knowledge of ITSM ITIL processes and best practices

Experience with Agile/Scrum methodologies

ServiceNow Certified System Administrator (CSA) certification is required; additional certifications such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) are highly preferred.

Proficiency in SQL and database management systems.

Strong problemsolving and analytical skills to identify and resolve complex technical issues.

Excellent written and verbal communication skills to effectively collaborate with crossfunctional teams and stakeholders.

Meticulous attention to detail to ensure highquality deliverables and adherence to best practices.

Additional Information :

Note: Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment hiring training promotion or any other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity marital or veteran status disability or any other legally protected status. 

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