The Job
This is a hands on role where support is often provided face to face and over the telephone in the workplace which requires a calm professional and sensitive approach.
- Minimum of 3 years experience delivering 2nd/3rd level IT Support
- Professional manner with excellent communication skills
- Experienced in installing supporting and troubleshooting :
- Windows 11
- Microsoft Office 365
- Exchange
- Active Directory
- Networking (DNS DHCP TCP/IP)
- VMware/HyperV
- Remote Access tools
- Remote Access tools Mobile device configuration (iPhone / iPad)
- Able to work under pressure and to listen and interpret customer needs accurately in a positive attitude
- Able to plan own time effectively
Qualifications :
The Person
- Minimum of 2 years experience
- Professional manner with excellent communication skills
- ITIL V4 Experience
- Essential Experience:
- Windows 10
- Active Directory
- Microsoft 365
- Desirable Experience:
- Azure
- Networking (DNS DHCP TCP/IP)
- VMware/HyperV
- Remote Access tools
- Remote Access tools Mobile device configuration (iPhone / iPad)
- Able to work under pressure and to listen and interpret customer needs accurately in a positive attitude
- Able to plan own time effectively
Additional Information :
Whats In It For You
- Continued professional development
- Private healthcare and pension
- 20 days holiday per year which increases with length of service
- A friendly fun and very exciting environment enhanced with regular companyfunded social events such and seasonal parties
Remote Work :
No
Employment Type :
Fulltime