Hospitality Team Leader
Hospitality Team Leader
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Job Description
Job Type: Part Time 20 Hours Contract
Hourly Rate: 14.35ph
Key Responsibilities
- To organise and deliver a successful events in the venue
- Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event
- To liaise with key stakeholders to ensure the provision of food and service is consistent and in line with Searcys standards
- To brief the waiting team on all aspects of the business and to oversee the running of the daily operations alongside the retail manager
- To assist on the development of the waiting team making sure that they adhere to standards laid down by the management team and provide training as required especially on the areas of food and beverage service
- To ensure that all legislative and Government guidelines are adhered to such as The Food Safety Act Health and Safety at Work Act the COSHH regulations etc. within the areas of responsibility
- To ensure that all staff present themselves correctly dressed for duty and are well groomed whilst on duty
- To deal effectively and courteously with customer complaints and refer all complaints to the line manager if necessary
- To carry out regular checks of the business centre and training academy areas for maintenance housekeeping and other health and safety issues. Report to the line manager
- To ensure in house accounting policies are adhered to and monitor food and beverage control including performing stock take
- Promote good teamwork and work in a friendly efficient manner
- To be able to work without supervision and take initiative over duties and tasks without being directed
- Comply with all Company and Client policies and procedures
Qualifications :
- Excellent product knowledge (food/beverage)
- Experience in meetings/business centre service
- Lead by example always acting in a professional manner
- Excellent communication skills
- Responds quickly to drive business through periods of low demand
- Takes the initiative
- Excellent time management
- Supportive / Team player
- Strong presentation skills
- Experience in supervising and leading a team
- Excellent customer service skills
Additional Information :
We are the oldest caterer in the UK having been founded in 1847 working with us will give you an opportunity to be part of some of Londons most prestigious events gaining insights and mentoring from skilled and experienced colleagues as well as getting a chance to be part of a storied legacy in the hospitality industry.
A career at Searcys means you are part of something special we are an employer with a rich history and an established reputation which will provide you with an enormous sense of pride and belonging.
To find out more on the rich history of Searcys please visit our website at
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
