Field Service Engineer Level 4 South West
Field Service Engineer Level 4 South West
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Job Description
We have an amazing opportunity right now to join our Service department based in the East Midlands as a Field Service Engineer III. This is a critical position where you troubleshoot service install and repair Trace and Xray equipment with strong knowledge of mechanical and electrical.
Were looking for someone with drive energy and strong selfmotivation who is eager to work on high visibility projects.
Join us and well help build your career further offering excellent opportunities for growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.
Due to the sensitive nature of the work involved we can only consider applicants that are eligible for the UK security clearance.
Responsibilities include:
- Responsible for meeting daily service repair needs and driving customer satisfaction.
- Installs repairs and maintains equipment in the field; provides customer training as required.
- Documents all inspections maintenance repair work and submits paperwork in a timely basis.
- Order install and return parts and manages repair parts cycle time.
- Reviews all logs for open issues and prepares formal reports to customers as necessary.
- Ensures that tools and test equipment are properly maintained and calibrated
- Assesses product/equipment performance based on field support data; recommends modifications or improvements.
- Seeks to provide technical support to customers and other service professionals as required.
- May participate in site surveys pilot program service activities attend meetings champion special projects and prepare exclusive reports.
- Possesses a solid level of technical knowledge on the companys Trace and XRay technologies.
- Establishes and maintains a close relationship with senior level FSEs and Product Managers to support the needs of the customer and remain aware of current technical trends.
- Exercises every available measure to control and minimize costs.
- Comply with and ensure department compliance with Company health safety and environmental policies.
- Other duties as required.
Qualifications :
- Associates Degree or Related Trade Certification Level 3 Engineering qualification (electrical electronic mechanical).
- Equivalence achieved through comparative work and life experience is acceptable.
- Experience with mechanical and Air conditioning Systems desirable.
- Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.
- Some experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.
- Experience in troubleshooting field repair or technical support activities centred on Electrical and Mechanical systems and equipment is desirable.
- Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork. Must always be responsive to all customer issues.
- Must be willing & able to travel at short notice.
- An element of manual handling will be required.
Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity. We have several employeeled Employee Resources Groups ( Black Employees Network Veterans Pride Network) providing support enhancing career development and contributing to personal development in the work environment and beyond.
At no time during the hiring process will Smiths Detection Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website ( LinkedIn.
Additional Information :
We offer
Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.
Join us and work for a worldleader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers Smiths Group plc)
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
