- Update maintain and evaluate effectiveness of new and existing training manuals materials and programs.
- Design develop and implement new training manuals for the Builders range.
- Determine training needs of Sika staff and adapt training accordingly.
- Work with the State Managers to ensure that all assigned training has been delivered as per the required standard.
- Demonstrate product capabilities by conducting training sessions and product mock ups to maximise knowledge of product specifications and enabling enhancement of sales.
- Provide monthly reports on training progression and activities.
- To be the first point of contact for Sika product related questions.
- Work in consultation with the National Distribution Manager to scope applicable training requirements objectives and resources.
- Perform administrative functions necessary to deliver and document training programs.
Qualifications :
- Minimum 5 years experience in retail customer support or training roles
- Strong knowledge of adult learning principles and training program development
- Excellent oral and written communication skills with ability to deliver presentations
- Proficiency in MS Office applications particularly Word Excel and PowerPoint
- Strong customer service and relationship management skills
- Ability to assess training needs design programmes and evaluate their effectiveness
Additional Information :
As a market leader Sika Australia understands and recognizes the contribution employees make to the success of our business.
In return for your experience and commitment you will be rewarded with
- A competitive salary package.
- A supportive working environment with a strong positive company culture
- We invest in our employees you will be provided with all relevant training and development.
We thank you in advance for your application however only shortlisted candidates will be contacted.
Applicants must have valid AU working rights.
Successful applicants will be required to undergo a PreEmployment Medical including a drug and alcohol screen.
Sika Australia is proud to be an Equal Employment Opportunity employer.
We value and seek diversity in our workforce.
Disclaimer Sika Australia does not accept unsolicited agency resumes. Sika Australia is not responsible for any fees related to unsolicited resumes.
Remote Work :
No
Employment Type :
Fulltime