Intern, Site Support Specialist
Intern, Site Support Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Intern Support Specialist Intern
Join Krolls Internal Technology Team and gain handson experience in the dynamic field of Site Support. We are seeking motivated and detailoriented individuals to contribute as new joiners here at Kroll.
At Kroll your work will help deliver clarity to our clients most complex governance risk and transparency challenges. Apply now to join One team One Kroll.
RESPONSIBILITIES:
We are looking for an Intern who will assist with technical support services to all employees in Kroll offices globally. This is a handson role where you will provide remote support as well as assist with projects like storage implementation server and network upgrades and mobile computing reviews. The Intern will be responsible for
- Assisting with support for end user devices running various Microsoft Windows platforms (Windows 10 / Windows 11)
- Assistance for Microsoft Office 365 / Windows 365 platforms (Office Teams SharePoint OneDrive . . .)
- Assist with offtheshelf as well as custom applications
- Assist with Remote Connectivity VPN(s) remote environments remote apps . . .
- Assist with Mobile Device Management Platforms (Intune)
- Assist with Device Compliance Conditional Access Updates and Remediation
- Assist with Endpoint Configuration Issues (drive space printing performance . . .)
- Assist with monitoring and timely resolution of ticket queues or escalation to other support teams as needed
- Assist with desktop/laptop/mobile break/fix/maintenance support
- Assist in support to growing mobility platform (iOS Android and windowsbased platform)
- Assist with various projects and implementations required by the business or IT teams
- Act as a liaison between backend engineering teams and support teams.
REQUIREMENTS:
- Currently pursuing Bachelors or Masters degree in a related field to the position
- Expected graduation date between December 2025 and September 2026
- Excellent troubleshooting and problem solving skills
- Ability to prioritize issues on a casebycase basis
- Project Management Skills
- Excellent customer service skills
- Experience working in an ITIL based Service Desk
- Knowledge and experience with Windows based technologies
- Hardware platforms including Lenovo & HP laptops & Cisco phones.
- Microsoft technologies such as Active Directory SCCM and Intune
- Outstanding troubleshooting skills in WAN/LAN/Desktop situations
- Excellent written and verbal communication skills that help represent diverse communities
- Experience working with diverse teams
About Kroll
Join the global leader in risk and financial advisory solutionsKroll. With a nearly centurylong legacy we blend trusted expertise with cuttingedge technology to navigate and redefine industry complexities. As a part of One Team One Kroll youll contribute to a collaborative and empowering environment propelling your career to new heights. Ready to build protect restore and maximize our clients value Your journey begins with Kroll.
We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender gender identity race religion color nationality ethnic origin sexual orientation marital status veteran status age or disability.
In order to be considered for a position you must formally apply via .
#LIJP1
Required Experience:
Intern
Employment Type
Full-Time
