Italian speaking Order Support Agent in Lisbon w/ Relocation bonus
Italian speaking Order Support Agent in Lisbon w/ Relocation bonus
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Job Description
As an Italianspeaking Order Support Agent you will manage and ensure smooth processing and resolution of customer orders for a company. Responsibilities include monitoring order statuses assessing and resolving orderrelated issues and implementing support strategies to enhance customer satisfaction and support business objectives.
Work type: Onsite
Location: Lisbon Portugal
Relocation bonus offered for those applying from outside Portugal*
Responsibilities:
Handle customer inquiries related to order statuses deliveries and discrepancies.
Ensure compliance with company policies and procedures in order processing.
Resolve orderrelated issues such as cancellations returns and exchanges.
Collaborate with internal teams to streamline order fulfillment processes.
Maintain accurate records of customer interactions and transactions.
Provide feedback and suggestions to improve order support operations.
Requirements:
Italian C2 level
English B2 level
Strong attention to detail and excellent communication skills.
Selfsufficient & confident in troubleshooting basic issues related to order processing systems.
Ability to work independently and meet deadlines in a fastpaced environment.
EU Citizenship
No previous experience required!
*Please Upload your CV in English*
Employment Type
Full Time
