At Surface Experts NW Atlanta we dont just fix things we bring surfaces back to life! Whether its bathtubs counters floors cabinets or appliances we specialize in providing toptier repair and restoration solutions with precision craftsmanship and outstanding customer service. If youre passionate about handson work take pride in problemsolving and want to grow your skills in a thriving environment wed love to have you on our team!
A Day in the Life of a Surface Experts Technician:
OFFER:- Base Salary Bonus Opportunity: Performancebased bonuses starting day 1
- Great Work/Life Balance: No nights no weekends no oncall
- Paid Time Off: Paid holidays and accruable vacation
- Paid New Hire Training: Onboarding includes learning alongside a trained technician
- Company Car: Each technician drives a branded company vehicle for job duties
- Tools Included: All necessary tools and products are provided
- Learn a New Trade: Develop skills in a brandnew emerging trade
- Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problemsolving
- Small Business: Local business with an owner who works alongside the team each day
- Mentorship Opportunities: Ongoing repair and refinishing training and career development
- Dedicated Help Lines: Technician Support Team on call to assist to questions
DUTIES:
As a Repair Specialist youll be the hero turning damaged surfaces into masterpieces. From multifamily properties to hotels to construction youll help restore surfaces that get chipped stained cracked and worn.
Heres how youll make an impact:
Repair and restore bathtubs counters floors cabinets and more making them look like new.
Assess damage recommend the best repair solutions and use tools and materials with confidence. Collaborate with property managers construction managers and hotel engineers to understand their needs and exceed expectations. Maintain an organized work environment and keep the service vehicle neat and stocked.
In the Field Daily
- Visit 2 4 jobsites every day
- Repair damage on the job site while using exceptional customer service to follow up with staff
- Employ your creativity in several settings such as apartments hotels commercial buildings and building sites
Customer Service and Communication
- Use outstanding customer service to engage with staff and tenants
- Keep progress up to date with notes and updates in our CRM/Dispatch tool
- Reach out to our Support Team on any issue or question
Follow Repair Process
- Develop an understanding of our own 5step repair process and use it in the field
- Master each part of your custommade toolkit
- Think outside the box to create oneofakind repairs!
We are in search of someone with specific experience in refinishing bathtubs and countertops.
QUALIFICATIONS:
- Practical experience with a handson trade examples include any part the construction manufacturing or painting process. Personal hobbies could work too!
- A desire to learn we are lifelong learners and seek others who have a passion for learning and innovation!
- Maintenance experience is beneficial but not mandatory.
- Color is a fundamental part of our work and the ability to understand and manipulate color is crucial for success.
- Prior refinishing experience is a plus!
- Strong communication skills and a customerfirst mindset.
ABOUT SURFACE EXPERTS
Surface Experts does it all: Floors Countertops Bathtubs Cabinets Appliances Furniture Elevator Panels Almost Everything! We aim to be the one place fixes all for any kind of interior surface damage.
- Traditional skills meet modern solutions: We deliver highquality longlasting repairs with a smile.
- While many of our repairs are relatively small and straightforward our competitors always want to completely replace or resurface. Our approach is always to save the saveable and repair and restore when possible. This superior alternative results in satisfied customers and longterm relationships. Our process minimizes materials in landfills while helping our customers save time and money!
VISION
- To establish and lead a nationally recognized market for surface repair and restoration as an alternative to replacement or complete refinishing.
- Our goal is to be represented in every major metropolitan area and for our brand to be synonymous with excellence in spot repair and restoration among all facilities and maintenance management.
MISSION
- Our mission is to develop outstanding teams by investing in strong relationships.
- Together we work to solve our customers problems by reducing the waste of time money and materials that end up in landfills.
VALUES
- Serve Others
- Put Relationships First
- No Jerks
- Be Humble
- Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
- Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants
We have a supportive team culture where your work truly matters! We take pride in craftsmanship integrity and delighting our customers. If that sounds like a team you want to be a part of apply now! Please submit your resume detailing your most recent work experience.
Must have clean driving record and pass background check.
About Surface Experts
Surface Experts is an allinclusive surface repair service provider. We repair small damage to surfaces like Floors Countertops Bathtubs Cabinets Appliances Furniture Elevator Panels Almost Everything!. We pride ourselves in our ability to provide incredibly fast service while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products resulting in a durable and appealing repair all provided with a smile.
- Most repairs are simple and smaller than a dinner plate yet our competition focuses on complete resurfacing. Our objective is a happy customer and a longterm relationship. We focus on saving our customers time money and wasted materials that end up in a landfill.
- Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Our Mission
Ourmissionis to develop outstanding teams by investing in strong relationships. Together we work to solve our customers problems by reducing the waste of time moneyand materials which end up inlandfills.
Our Vision
To establishandlead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitanareaandfor our brand to be synonymous with spot repair among all facilitiesandmaintenance management.
Core Values
Serve Others
- Put Relationships First
- No Jerks
- Be Humble
Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Surface Experts Corporate.