WMS Engineer
WMS Engineer
Posted on :
08-05-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
08-05-2025
Job Description
Job Details
Remote EL SEGUNDO CA
Fully Remote
Description
About Us:
As a company we promote a culture of honesty and integrity and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family this is the place for you!
Maersk Warehousing and Distribution USA LLC handles endtoend warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving storing processing and dispatching cargo so we can build flexibility and resilience into the supply chain integrated solutions allow us to be prepared for supply chain risks so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience connections and deep expertise across different sectors industries and transportation modes means we can be counted on for process excellence that will save time and money.
Qualifications
LOCATION REMOTE ANYWHERE IN THE U.S.
Summary:
The WMS Software Engineer is a critical support role for the automated Warehouse Management System (WMS) platform and services provided to Maersk Contract Logistics (MCL) clients. Maersk Contract Logistics is a dynamic and growing distribution logistics and transportation organization seeking to enhance and expand its WMS capabilities and utilization. MCL currently employs four WMS platforms to manage its different product categories: Manhattan Associates Integrated Logistics System (ILS/SCALE) WMS and Maersk WMS (Legacy Infor Code) for fulfillment operations as well as WebEC and SoftPoint (homegrown) for transload and crossdock operations.
The successful candidate must be flexible selfmotivated wellorganized and detailoriented with experience in a fastpaced thirdparty logistics environment. They must possess strong relationshipbuilding skills and the ability to work effectively across multiple levels of the organization as well as function well within a team context. Additionally the candidate should have a strong desire to develop application software expertise and a passion for assisting business users in maximizing WMS applications. Patience innovation and persistence in overcoming resistance to change are essential.
This role requires continuous documentation of application configurations support issues and resolutions user feedback and frequently asked questions. The candidate should also have the confidence to challenge legacy operational processes encourage WMS best practices (especially in replacing manual processes with automated WMS solutions) and propose viable process alternatives.
Typical Work Activities:
- Collaborate with IT personnel and operational users to identify and deploy WMS functional solutions within project timelines.
- Provide technical support by responding to inquiries and help desk tickets regarding WMS application errors problems or questions.
- Offer technical assistance for WMS user training including analyzing and contributing technical inputs for training materials and assist in the qualification and certification of WMS users before and after training.
- Monitor and analyze help desk support issues to identify WMS training deficiencies and provide relevant feedback to the WMS training team as needed.
Essential Duties and Responsibilities:
- Respond to user and customer requests for WMS application support.
- Understand the details behind WMS graphical user interfaces (screen layouts) printed outputs and system interfaces. Design WMS printed outputs (reports and carton labels).
- Possess extensive knowledge of RESTful APIs and application integrations.
- Troubleshoot API responses and logs to identify root causes.
- Consult with users and customers to gather information regarding WMS functional requirements including needs objectives features and input/output specifications.
- Define and document requirements for data workflow processes system interfaces internal and external data validation and outputs.
- Analyze and estimate feasibility resources and time required to implement WMS functional requirements. Participate in project planning by outlining steps and timelines for customerspecific WMS functional flows.
- Participate in testing of existing and new WMS features including creating test transactions and executing tests to identify errors and confirm compliance with requirements.
- Write and maintain technical WMS configuration documentation and specifications updating summary documentation of WMS application features.
- Assist the WMS training team with enduser and technical support training as needed.
- Travel to company locations as necessary for WMS implementation activities.
- Share support and project responsibilities with other members of the WMS Applications team.
Required Skills and Experience:
- Minimum of three (3) years of experience in user software support including creating and interpreting procedural documentation and conveying software usage instructions to business users.
- Fluency in English with strong verbal and written communication skills. Ability to speak clearly and persuasively in various situations actively listen clarify information and respond effectively to questions.
- Experience with application testing and SQL.
- Experience with a WMS application within a 3PL environment.
- Strong customer service and learning skills.
- Proficiency in Microsoft Office applications with intermediatelevel skills in Microsoft Excel Word and Outlook. Experience supporting user data analysis in Excel.
- Ability to ask probing questions to determine users WMS functional requirements synthesize complex information collect and research data and design WMS workflows and procedures.
- High degree of dependability follows instructions takes responsibility for actions keeps commitments and meets deadlines. Willing to work extended hours when necessary to achieve urgent project and support goals.
- Ability to travel via personal automobile and commercial airline.
- Ability to lift carry and deploy computer and presentation equipment up to 25 lbs.
Preferred Skills:
- Fluency in Spanish.
Education Requirements:
- Bachelors degree from an accredited fouryear college or university or three (3) years of relevant experience or a combination of education and experience.
- Must demonstrate practical experience implementing functional solutions within a software application based on user requirements
Company Benefits:
Medical
Dental
Vision
401k Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$100000$120000
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
You must be authorized to work for any employer in the U.S.
Performance Team is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Employment Type
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