DescriptionJPMorgan Chase & Co. is a leading global financial services firm with assets of $4.0 trillion and operations worldwide. We are a leader in investment banking financial services for consumers and small businesses commercial banking financial transaction processing and asset management. Our mission is to enable more people to contribute to and share in the rewards of a growing economy.
As a Product Delivery Manager in the Wholesale Lending Services group you will help lead and contribute to supporting multiple lending applications utilized in the Commercial & Investment Bank (CIB) Securitized Products Group (SPG) Mortgage Finance lending business. You will be responsible for contributing to the ongoing success and strategic direction and vison development and management of the CIB SPG platform to include the SPG Client Portal Vulcan and Absolute Lending applications ensuring it meets the evolving needs of the CIB SPG lending businesses. In this role you will also be required to be a visionary leader with an understanding of commercial lending processes technology and market trends.
To be eligible for this position you must be authorized to work in the United States. We do not offer any type of employmentbased immigration sponsorship for this position. Likewise JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Job responsibilities
- Develop and execute the strategic roadmap for the CIB SPG Mortgage Finance platform aligning with the firms commercial lending objectives and growth strategies
- Assist in overseeing the endtoend product lifecycle including ideation development launch and ongoing enhancements ensuring the platform delivers value to our clients and stakeholders
- Assist in leading and mentoring highperforming team of product managers supporting engineers/developers front office and middle office teams fostering a culture of innovation collaboration and excellence
- Collaborate with key stakeholders including business leaders technology teams and external partners to gather requirements prioritize initiatives and drive successful product outcomes
- Focus on staying abreast of industry trends competitive landscape and regulatory changes to inform product strategy and ensure the CIB SPG Mortgage Finance platform remains competitive and compliant
- Identify and mitigate risks associated with product development and deployment ensuring robust controls and governance are in place
- Establish and monitor key performance indicators (KPIs) to assess product performance user satisfaction and business impact driving continuous improvement
Required qualifications capabilities and skills
- 5 years of experience in product management commercial lending or related fields with a proven track record of leading complex technologydriven initiatives
- Use of Jira for planning tracking and managing software development projects
- Use of qTest or comparable for planning managing and tracking UAT and Regression testing activities
- Leading business requirement sessions with Product Technology Front Office (Business) and Middle Office (Operations) to include documented business requirements for development by technology teams
- Strong leadership and people management skills with the ability to inspire and motivate crossfunctional teams
- Ability to think strategically and translate business goals into actionable product plans
- Excellent communication and interpersonal skills with the ability to influence and build relationships with stakeholders at all levels
- Strong analytical and problemsolving skills with a focus on delivering innovative solutions
Preferred qualifications capabilities and skills
- Current or previous mortgage warehouse lending experience is a plus
- Agile Scrum methodology and practices preferred
- Good understanding of commercial lending processes and technology platforms particularly mortgage warehouse lending applications or similar systems preferred
- Bachelors degree or higher in Business Finance Technology or a related field
Required Experience:
Manager