Systems Management Specialist
Systems Management Specialist
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Job Description
About the opportunity
This role reports into the Operations & Scheduling Service Owner in the Group Support Practice within the Technology and Transformation Division. Supporting the banks automation products (ControlM ControlO Axway Connect:Direct etc) and occasionally deliver and support high quality operational solutions and troubleshooting that create value for the organisation and our customers. These solutions will be delivered via BMCs ControlM in both the mainframe and midrange environments.
Key to delivering these outcomes will involve analysis solution design testing and implementation of fixes and changes. You may also take on other functional roles within the team (e.g. Iteration Management coordination of knowledge groups).
Participating in and improving the organisations effectiveness in your technology space is key to the role.
In this role youll get to
- Automate operations (batch management via ControlM is essential file transfers reporting etc)
- Focus on customers needs to drive behaviours and outcomes.
- Contribute and share knowledge to foster a learning environment
- Work through a task initiative or project to ensure completion and to achieve successful outcomes.
- Support and facilitate continuous improvement values and practices
What youll bring to the role
You will have automated operations experience (batch management via ControlM is essential file transfers reporting etc)
To be successful in the role you will have:
- Operating Systems Experience; Windows Linux z/OS
- Good programming/scripting skills or aptitude (e.g. Perl Windows Scripting etc)
- Strong analysis design and problemsolving skills.
- Good project planning skills and good interpersonal and consultative skills.
- A strong customer service ethic.
- Exposure to Enterprise Systems Management tools (e.g. IBM Tivoli).
- An appreciation of Service Management Best practice as defined within ITIL.
We offer flexible work options that put our people first and a hybrid model of a minimum of 40% of your week in the office increasing to 60% in July 2025.
We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness injury or disability to equitably participate in the selection process.
If this sounds like an opportunity for you check out the attached Position Description and apply.Position Description Systems Management Specialist May
Please note all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application.
Please contact theTalent Acquisition Advisor listed below for a confidential discussion if there are any concerns meeting this requirement during the application processor if you would like to discuss the position further.
Name: Thomas Park
Phone:
For more information check out the Application Process for Internal Candidatespage.
Still in two minds
Research suggests 60% of women and underrepresented groups might stop here even after getting as far as drafting an application. We believe that diversity makes every team stronger so even if you dont tick every box we still want to see your application!
Please note shortlisting and interviews may take place prior to the advertised close date so dont delay apply now!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
