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1 Vacancy
Exemption Status:
NonExemptSchedule Details:
Monday through FridayScheduled Hours:
8:30am5pmShift:
1 Day Shift 8 Hours (United States of America)Hours:
37.5Cost Center:
PACT 3Union:
SEIU Local 509 Community Health LinkThis position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
At UMass Memorial Health everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care academic excellence and leadingedge research make UMass Memorial the premier health system of Central Massachusetts and a place where we can help you build the career you deserve. We are more than 20000 employees working together as one health system in a relentless pursuit of healing for our patients community and each other. And everyone in their own unique way plays an important part every day.
Provides a variety of treatment related support services to clients receiving substance abuse and/or mental health services. Implements case management and referral services for clients on a consistent basis in accordance with current standards and protocols and CHL policies and procedures. Assists with the implementation and facilitation of the individual treatment plan and aftercare services.I. Major Responsibilities:
1. Performs comprehensive case management intake assessment and develops plans with clients for obtaining services needed.
2. Completes initial behavioral health intake documentation as required by the program payor and regulatory bodies.
3. Works collaboratively with the integrated team to coordinate the delivery of appropriate behavioral health and other support services including coordinating supportive transitions in care providers.
4. Provides ongoing case management services to assist clients with obtaining various entitlements and benefits (i.e. SSI (Social Security Insurance) EAEDC (Emergency Aid to Elderly and Children) MassHealth and other health insurance needs addiction services and other community resources).
5. Provides transportation assistance to individuals as needed. Assist clients in accessing transportation through existing resources or accessing new resources.
6. Responsible for ensuring that after care needs of clients are met through provision of appropriate referrals for communitybased services including substance use disorder mental health medical legal rehabilitative social & vocational services advocacy and coordination of care including ongoing coordination with Central Intake Coordinator around facilitation of after care service plans.
7. Provides outreach as designated to communitybased residents.
8. Dispatches into the community with a clinician to support AMCI and YMCI clinicians as needed.
9. Provides case management support to both Adult Mobile Crisis Intervention (AMCI) and YMCI Youth Mobile Crisis Intervention programs as needed.
Standard Staffing Level Responsibilities:
1. Complies with established departmental policies procedures and objectives.
2. Attends variety of meetings conferences seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches demonstrates Standards of Respect and contributes to creating and maintaining an environment of professionalism tolerance civility and acceptance toward all employees patients and visitors.
6. Maintains regular reliable and predictable attendance.
7. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
Required:
1. High school diploma/GED.
2. Satisfactory CORI background check.
3. Current valid USissued drivers license and a registered inspected and insured automobile for work related purposes including transporting clients in a personal vehicle or a company.
Preferred:
1. Associates degree.
Experience/Skills:
Required:
1. Ability to develop a working knowledge of CHLs service lines in order to appropriately triage individuals being assessed for services.
2. Excellent oral communication and computer skills
3. Ability to multitask. Must possess time management skills with a strong sense of prioritization and follow through.
4. Requires personal and professional accountability selfmanagement and initiative. Professional integrity and cultural competency.
5. Ability to use office equipment including copy machines computers printers telephones.
6. Ability to organize complex tasks and meet deadlines.
Preferred:
1. Prior experience in a behavioral health or social services setting.
2. Basic knowledge of CHL services and insurance requirements and reimbursement for these services.
3. Working knowledge of Electronic Health Records (EHR).
Unless certification licensure or registration is required an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Departmentspecific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands and Environmental Conditions:
Position requires travel from base location to other facilities and patient residences with primary work being indoors in both patient care facilities and alternative patient care environments.
ADDENDUM FOR JUVENILE COURT CLINIC
Position Summary:
This position provides case referral and management services at the Juvenile Court Clinic for courtinvolved youth and families consistent with clinical standards best practices and ethical responsibilities of the mental health fields. Represents the Juvenile Court Clinic at communitybased interagency meetings or court initiatives as assigned by the Program Director and/or Assistant Program Director.
I. Major Responsibilities:
1. Provides individual and family case management/referral services to courtinvolved youth and families by assessing basic physical social educational legal and service needs.
2. Provides consultation to families judges probation officers attorneys and other court parties about communitybased service referrals.
3. Provides informal court presentation as needed.
4. Documents services provided and maintains records in accordance with Community Healthlink and Juvenile Court Clinic policy.
5. Attends and participates in communitybased meetings or court initiatives as needed and/or assigned by the Program Director and/or Assistant Program Director.
6. Endorses the mission of the Juvenile Court to protect children from abuse and neglect to promote opportunities for children to reside in a safe stable permanent family environment to strengthen families to rehabilitate juveniles and protect the public.
7. Engages youth and their families quickly and develops a working relationship with youth families court personnel school personnel other providers and state agencies.
8. Travel between courts and provider agencies will be required. Reimbursement for travel is provided by the Juvenile Court Clinic.
III. Physical Demands and Environmental Conditions:
This position requires travel from our base location to other courts or locations in Worcester County with primary work being at the Juvenile Court located within the Worcester Trial Court.
ADDENDUM FOR CHILDRENS SERVICES (BUSINESS TITLE: Childrens Svcs Coord)
Job Profile Summary:
Works under the supervision of the Program Director and in collaboration with the Family Therapist to develop the childrens portion of the service plan overseeing the childrens activities parenting classes and educational needs of the children. Implements programming for residents on a consistent basis in accordance with standards policies and procedures.
I. Major Responsibilities:
1. Child Safety: Ensures the consistent safety of all children through active involvement coordination and participation in their daily activities. Maintains continuous visual contact with all children.
2. Counseling and Clinical Monitoring: Promotes successful involvement in regular productive daily activity such as work or school and as indicated successful reintegration into family and community living. Assesses overall health of parentchild relationship and parenting skills of residents conducts individual assessment of social and emotional needs of individual children works closely with Early Intervention and Schools to provide developmental assessment of all children. Facilitates clinical assessment of children as needed.
3. Community Living: Works with children to assist with activities of daily living and foster a sense of safety in the residence which includes personal hygiene and selfcare skills and other interventions as necessary.
4. Consultation: Consults with other service providers or institutions providing services to children e.g. courts schools Early Intervention Program Department of Youth Services Department of Social Services etc.; documents all consultations.
5. Nutrition: Ensures healthy menu planning food shopping and meal preparation through coordination and assistance with meals.
6. Medical and Medications: Ensures children receive medical examinations in accordance with recommended schedules of pediatric care. Monitors childrens medication refills documentation of medication administration and changes in medication orders assists with attending appointments and safe storage of medications. Ensures childrens immunizations are up to date in accordance with BSAS recommendations unless the childs parent or legal guardian has stated in writing that vaccinations or immunizations conflict with his or her sincere religious beliefs or if the childs practitioner has stated in writing that the vaccination or immunization is medically contraindicated.
7. Services: Provides onsite services and activities for children who are not in communitybased childcare programs or in school. Such services shall be designed to promote the childs development and shall be available for children of all ages including adolescents.
8. Continuity of Care: Participates in treatment teams case conferences and collaborate with other providers for designated residents. Refer children from birth to age three for a Developmental Assessment through an Early Intervention Program (EIP) certified by BSAS.
9. Routine Paperwork: Prepares daily log entries incident reports and other required paperwork to ensure the program meets applicable standards.
10. Facility Upkeep: Works with children to maintain the residence on a daily basis including ageappropriate chores bedroom upkeep etc.
11. Other Duties: Other related duties as assigned to provide quality rehabilitation services. May include transporting residents in personal car and/or program van physical assistance and other such duties.
12. Maintain Competencies: Human Rights Dual Diagnosis Infection Control CPR First Aid agency and divisional policy and procedures as well as other required competencies.
13. Maintains confidentiality.
14. Maintains and comply with regulations for DMH HUD BSAS and DPH Certification.
15. Uses effective communication with consumers peers and other professionals that is sensitive to the racial/ethnic/cultural/class backgrounds.
16. Uses ability to write behaviorally stated treatment plans.
17. Effective ability to observe document teach and respond to mental and physical health as well as other needs of consumers such as community living skills medication education crisis intervention etc.
II. Position Qualifications:
License/Certification/Education:
Required:
1. Bachelors degree in Early Childhood Education Special Education Psychology or a related field OR a Bachelors degree in an unrelated field with four (4) courses or twelve (12) credits in Early Childhood Education Special Education Psychology or a related field who has experience or knowledge of parentchild dyadic work.
2. Satisfactory CORI (Criminal Offender Record Information) background check and a DCF/CPS (Department of Families Adam Walsh/Child Protective Services background check) and meet Agency requirements.
3. Current valid USissued drivers license and ability to provide registered inspected and insured automobile for work related purposes including driving clients in a personal vehicle or a company vehicle.
4. Child CPR and First Aid.
Preferred:
1.
Experience/Skills:
Required:
1. Experience working with the programs population.
Preferred:
1. Bilingual skills.
III. Physical Demands and Environmental Conditions:
1. Travel is required as part of this position which includes travel to/from families homes community settings and CHL sites.
2. Work assigned hours may include weekend rotation and evening hours.
3. Must be able to remain in a stationary position often standing or sitting for extended periods of time.
4. Must be able to life and move objects up to twentyfive (25) pounds for various needs.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
Were striving to make respect a part of everything we do at UMass Memorial Health for our patients our community and each other. Our six Standards of Respect are: Acknowledge Listen Communicate Be Responsive Be a Team Player and Be Kind. If you share these Standards of Respect we hope you will join our team and help us make respect our standard for everyone every day.
As an equal opportunity and affirmative action employer UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.
Required Experience:
Manager
Full-Time