Customer Telesales Support Agent
Customer Telesales Support Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 50000 - 65000
1 Vacancy
Job Description
Are you enthusiastic about delivering exceptional service and working with the elderly Come join the S&A Group team in Vestavia Hills AL US where we highly value commitment and excellence. As a Customer Telesales Support Agent you will have a crucial role in ensuring the clients receive toptier service. Showcase your problemsolving abilities and assist customers with their benefit requests to create a positive experience in every interaction. We offer competitive earnings between $50000 to $65000 at S&A Group providing a fulfilling career path for individuals dedicated to delivering exceptional customer service.
What Youll Love about the Job:
- PurposeDriven Work: Help improve the lives of elderly clients every day by guiding them through important benefit decisions with care and compassion.
- Stability & Growth: Join a wellestablished team with room to grow develop new skills and move up within the company.
- Supportive Environment: Be part of a respectful and encouraging workplace where your ideas are valued and your contributions make a difference.
- Comprehensive Training: Get the tools and knowledge you need to succeed through handson training and ongoing coaching.
- Recognition & Reward: Hard work doesnt go unnoticedoutstanding performance is recognized and rewarded regularly.
- Provide timely and professional responses to customer inquiries through phone email and mail channels.
- Deliver accurate information regarding products services pricing and more.
- Aid customers in benefit placement tracking and resolution of any issues or complaints.
- Update and maintain customer records in the database as required.
- Follow up with clients to ensure satisfaction and reinforce positive relationships after service interactions.
- Collaborate effectively with team members to ensure a smooth customer experience throughout the sales process.
- You should have 12 years of proven experience in customer support or a related field.
- Exceptional verbal and written communication skills are a must.
- Demonstrated ability to handle customer inquiries and issues with empathy and professionalism is required.
- Proficiency in utilizing customer support software and systems is essential.
- Strong problemsolving skills combined with meticulous attention to detail are necessary for this role.
Required Experience:
Unclear Seniority
Employment Type
Full Time
