About the role:
Samsara is seeking a Senior Program Manager Employee Experience to join our People Business Operations Team. Reporting to the Chief of Staff to the Chief People Officer this role will be responsible for supporting People Strategy initiatives including designing and implementing our Employee Listening strategy. This role will partner closely internally with our Business Operations Team People Analytics team our global People Partners as well as crossfunctionally with Customer Experience and Communications teams. Listening understanding and actioning insights and feedback from our employees is a critical component of our talent strategy improves the experience for all Samsarians and unlocks business value as we rapidly grow.
This is a remote position open to candidates residing in Canada.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in realworld impacthelping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely.
- You are the architect of your own career: If you put in the work this role wont be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development countless opportunities to experiment and master your craft in a hyper growth environment.
- Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative ambitious ideas for our customers.
- You want to be with the best: At Samsara we win together celebrate together and support each other. You will be surrounded by a highcalibre team that will encourage you to do your best.
In this role you will:
- Support the development and execution of people strategy initiatives focusing on pragmatic programs that align with both People Team and broader business priorities (e.g. talent retention culture activation workforce planning)
- Own and deliver an employee listening strategy to create a comprehensive and data driven way to support the employee experience and related business outcomes
- Build a culture of insight trust action and accountability with leadership and employees
- Manage the successful endtoend delivery of multiple concurrent workstreams rolling up your sleeves for program design enablement analysis reporting and action planning
- Drive and champion the ongoing implementation and enablement of the company wide survey management platform (Qualtrics) to centralize all employee listening
- Act as a voice of the employee subject matter expert for continuous improvement of data architecture measurement strategies action planning privacy and reporting practices
- Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- 8 years of professional experience
- 5 years of experience leading and managing significant employee programs including endtoend employee listening initiatives for enterprise software companies
- Strong track record of project management skills including managing multiple projects simultaneously and delivering strategic and tactical solutions
- Experience in people surveys and analytics incl. employee listening methodologies synthesizing and interpreting employee sentiment (both quantitative and qualitative) identifying insights and providing actionable recommendations
- Exceptional written and verbal communication skills with the ability to distill complex information into clear compelling narratives and to influence stakeholders at all levels
- Experience building trusted crossfunctional relationships in fastpaced environments
An ideal candidate also has:
- Experience using Qualtrics for employee survey management
Required Experience:
Manager