2025-2026 Premium Hospitality Intern (Part-Time)

ABOUT IPTAY AND CLEMSON ATHLETICS:

The Clemson University Athletic Department one of the nations premier athletic and academic brands sponsors 21 NCAA DivisionI sports and supports more than 500 studentathletes. The department relies on the support of IPTAY (originally I pay ten a year) which was founded in 1934. It is now one of the of the most successful athletic fundraising organizations providing millions of dollars in scholarships for studentathletes and nonathletes alike and substantial support for programs and facilities that help Clemson Athletics build championshiplevel programs. IPTAY staff help studentathletes be top competitors both on the field and in the classroom and receive many opportunities that come with being a part of this important organization. IPTAY is supported through annual donations gift planning and major gifts. Each is vital to the success of Clemson Athletics.

IPTAY MISSION STATEMENT:

IPTAY provides resources to support the academic athletic and personal development of Clemson University studentathletes and the competitive success of Clemson Athletics.

JOBSUMMARY:

The Premium Hospitality internisresponsible forworking with the Premium Hospitality team to plan prepare and carry out all operations of the premium areas for Memorial Stadium Littlejohn Coliseum and Doug Kingsmore Stadium. This internship program is a paid position that will start August 2025 and will end May 2026.

DUTIES AND RESPONSIBILITIES:

Primary duties to include but not limited to the following:

• Assist the Premium Hospitality team in strategically executing gameday operations for premium spaces ensuring seamless and exceptional customer experiences for Memorial Stadium Littlejohn Coliseum and Doug Kingsmore Stadium.
• Collaborate with internal stakeholders (IPTAY and Clemson Athletic Department) regarding the daytoday operations of the hospitality team to improve customer satisfaction and experience.
• Provide and maintain a high level of customer service for donors and guests.
• Assist the hospitality team in managing the HR and payroll functions for interns and IPTAY Tiger Team staff event staff.
• Assist the hospitality team in developing a plan to recruit hire and train the team. Oversee the hours documentation and payroll approval for interns and IPTAY Tiger Team staff.
• Manage rental events: Collaborate with internal stakeholders and external vendors to ensure seamless execution of rental events in Memorial Stadium maintaining clear communication and transparency throughout the process. Continuously evaluate and optimize the event contract process.
• Uphold exclusivity of premium areas.
• Secure and clean suites and club areas postgame.
• Guide Tiger Team members on assigned suite floors or club areas during stocking and game days.
• Maintain organization of football prep items during week prior to game days.
• Actively listen to IPTAY donors guests and vendors to improve gameday experience each week.

QUALIFICATIONS:

• Able to work all 7 home games at Memorial Stadium:August 30 September 6 September 20 October 18 November 1 November 8 November 22 and our potential CFP Games on December 19 and December 20.
• Able to work all Friday Stocking dates: August 29 September 5 September 19 October 17 October 31 November 7 November 21.
• Servicefirst mindset.
• Ability to initiate and maintain effective collaboration and communication with campus partners administrators donors faculty and students.
• Able to work flexible hours (evenings weekends holidays).
• Effective interpersonal and oral communication skills.
• Comfort with managing multiplerequests and taskssimultaneously and accurately.
• Experience working with Microsoft Office products and database systems.
• Comfort with managing multiple projects simultaneously and accurately.
• Ability desire and willingness to work collaboratively in a teambased environment with internal and external constituencies.
• The highest standards of professionalism and performance as evidenced by consistency and quality of output timeliness and followthrough discretion and a strong appreciation for special needs associated with sensitive data and commitment to keep confidential all data related to the Clemson IPTAY and its alumni and donors.
• Evidence of selfmotivation and initiative and the ability to work both independently and in teams with high personal standards representative of the Universitys commitment to excellence.
• Work a minimum of 8 hours on game day.
• Must successfully completea preemployment criminal background checkand drug screen.

MINIMUM EXPERIENCE & EDUCATION:

• Working toward a Bachelors or Masters Degree
• 12 years of hospitality customer service development or communications experience.

PHYSICAL REQUIREMENTS:

• 18 years or older
• Ability to lift up to 50 pounds for setup service and cleanup of the suite/club
• Ability to stand and walk for the entire length of shift including walking up and down stairs and lifting as the work duties demand.

IPTAY is an Equal Employment Opportunity employer. We make every effort to provide fair and equal treatment on the basis of merit in all our employment decisions including but not limited to decisions concerning hiring retention promotions working conditions compensation benefits training and all other privileges terms and conditions of employment. We pledge to treat all employees fairly without regard to race color religion sex sexual orientation gender identity and/or expression pregnancy national origin age disability genetics military or veteran status or any other characteristic protected by applicable law. IPTAY is committed to ensuring equal access to its employment application process. Any applicant with a disability may contact IPTAY ator to request an accommodation related to the application process.