Senior Manager, Product Management - Samsung Wallet
Senior Manager, Product Management - Samsung Wallet
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Job Description
Position Summary
Headquartered in Ridgefield Park N.J. Samsung Electronics America Inc. (SEA) is a leader in mobile technologies consumer electronics home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader our passion for innovation has been the common thread throughout our history. Weve grown into one of THE most recognized global brands. We consider ourselves relentless pioneers that push boundaries and defy barriers. The company pushes beyond the limits of todays technology to provide groundbreaking connected experiences across its large portfolio of products and services including mobile devices home appliances home entertainment 5G networks and digital displays. As EPAs ENERGY STAR Corporate Commitment Partner SEA is dedicated to making a positive impact on the environment through its ecoconscious products practices and operations.People Excellence Change Integrity Coprosperity
Role and Responsibilities
The Experience Product (services) Management team is organized under the Senior Vice President of MX Product Management. This team is tasked with developing and executing the gotomarket strategy for Samsung Wallet in the US market. This includes service planning value proposition definition situation analysis creating business cases driving gotomarket plans service product marketing and leading crossfunctional teams to execute those plans.
The Senior Manager Product Management of Samsung Wallet is responsible for defining developing and optimizing digital wallet solutions for Samsungs Wallet apps & services. This position will oversee the product lifecycle from strategy to execution ensuring the app enhances user experience integrates with Samsung devices (smartwatches smartphones) and aligns with digital wallet trends in the US market.
This position requires a blend of analytical skills strategic thinking and organizational influence. Key success factors in this role include strong project management skills attention to detail statistics/finance acumen enthusiasm a selfstarter attitude practicality agility collaboration and communication. Our business is evolvingwe are looking for a creative and dynamic individual to bring a fresh approach to help drive the business.
The Senior Manager Product Management of Samsung Wallet will report to the Director of Experience Product Management. This position will have significant interaction and work collaboratively with the business planning operations marketing retail finance legal product development customer support HR teams and frequently interact with Senior Leaders within and outside the organization.
Role & Responsibilities
Align the vision from Suwons Samsung Wallet team and define the launch and deployment plan for Samsung Wallet in the US market focusing on user engagement feature usages growth monetization and partner activation/integration in the full GTM planning
Identify and prioritize new and improved functionalities (i.e. OOBE Feature usability Consumer Experience Journey AIdriven insights)
Own the GTM planning process by building strategy and prioritization to coordinate with marketing activities
Partner with marketing account teams other subsidiaries across the US Suwon Wallet team and other partners to enhance app capabilities and services accuracy
Analyze user behavior market trends and feedback (VOC) to optimize app & services
Ensure features comply with financial regulations and integrate with external platforms
Minimum Qualifications
Bachelors degree in Computer Science Engineering Business App & Service Management and 8 years of relevant experience
Previous work experience in consumer technology sectors/products and digital wallet digital payments plus agile & crossfunctional leadership
Proven experience working with design engineering data analytics and product development
Experience with API integration and thirdparty Wallet services & technology solution partners (or other services integration experience)
Analytical & problemsolving skills: ability to interpret user data & A/B testing results and market trends to drive product decisions
Preferred Qualifications
10 years of experience managing mobile apps digital wallet platforms or other services (app management with merchandising)
Skills and Qualifications
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At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.
* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Team () or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Required Experience:
Senior Manager
Employment Type
Full-Time
