DescriptionJoin our Payment Operations team and be part of a unit that offers innovative solutions and services across multiple asset classes and geographies. As a Payment Operations Specialist you will ensure timely and accurate settlement of payments contributing to J.P. Morgans leadership in clearing custody operations and technology solutions.
As a Payment Operations Specialist within EMEA Payments Operations Team you will support the timely settlement of payments for our global clients. You will work in a dynamic environment managing transaction activities and ensuring compliance with regulatory requirements.
Job responsibilities:
- Monitors transaction activity and controls settlement timeframes for fund transfers.
- Repairs payment transactions to ensure accuracy.
- Verifies transactions to meet compliance standards.
- Processes manual instructions for global currencies.
- Reviews researches and processes incoming funds transfers ensuring accurate client account crediting or returning funds to the remitting bank.
- Leads or contributes to operational improvement initiatives and projects as directed by the Operations Manager.
- Supports incident management and remediation as required.
Required qualifications capabilities and skills:
- Previous experience in an operational financial services or customer services environment.
- Strong written and oral communication skills.
- Resilient interpersonal skills with the ability to partner with internal stakeholders.
- Clientfocused with a strong controls mindset.
- Proactive and flexible approach to personal workload and team targets.
- Effective organizational skills with the ability to manage and prioritize workload.
- Excellent time management skills.
- Resultsoriented with the capability to prioritize and multitask.
- Proficiency in PC applications such as Excel Word and Access.
Preferred qualifications capabilities and skills:
- FX & FXO experience
- Working knowledge of the IB funds transfer policy
- Knowledge of TSSFX and Athena i
Required Experience:
Unclear Seniority