Mobile Locality Officer
Mobile Locality Officer
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Job Description
Mobile Locality Officer (Ref: MLO)
Starting Salary 30957.16 p.a.
We are looking for a positive approachable enthusiastic team player to join our mobile locality team.
The team of Mobile Locality Officers are at the heart of the local community supporting all neighbourhoods; they act as ambassadors for the Council identifying and responding to customer needs providing support to ensure matters are resolved quickly and efficiently.
The varied duties will include dealing with a wide range of activities such as evidence gathering responding to customer concerns and taking action to improve the quality of residents lives and the environment. Other duties will include undertaking property checks inspections at locations around the Borough delivering documents and lowlevel enforcement.
Applicants must have a full valid driving licence GCSE level at grade C/4 or above or NVQ Level 2 in English and Maths and be confident using remote devices such as tablets. They must be flexible problem solvers who are totally committed to customer care and be able to deal with the public diplomatically in difficult situations. They must also be prepared to keep up with new legislation relating to the varied activities in the role and work occasional evenings and weekends. Good local geographical knowledge would be an advantage.
The ability to converse at ease with members of the public and provide advice in fluent English is essential in this post.
We have adopted the core values of Teamwork Innovation Effectiveness and Respect (TIER).
The values and their underlying behaviours demonstrate our commitment to providing excellent customer care working in a joined up way showing respect at all times and looking at innovation and forward thinking solutions. We pride ourselves on recruiting developing and retaining talent who share this commitment.
We are committed to safer recruitment safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
The Councils benefits package includes generous leave entitlement a full training and development programme membership of the Local Government Pension Scheme and free membership to the Councils local leisure centres which includes free access to gyms swimming pools fitness classes racket sport sessions a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
Details and application forms for all job vacancies are listed on the Councils website.
Application forms must be submitted online by 23 May 2025 quoting the above reference.
Borough Offices Bishops College Churchgate Cheshunt Hertfordshire EN8 9XQ.
Telephone:Email:
Website:
How to apply
Please apply online via the link provided.
Please note we do not accept CVs submitted without a fully completed online application form.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
