Service Coordinator
Service Coordinator
Posted on :
08-05-2025
Employer Active
1 Vacancy
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Yearly Salary
USD 75000 - 85000
Vacancy
1 Vacancy
Posted on :
08-05-2025
Job Description
Service Coordinator Hawaii Region
YOU SHOULD WORK FOR EST
If you would enjoy working with a small but mighty family business and you have what it takes to support the Hawaii Regional Service Supervisor in delivering highquality service coordination we invite you to apply now.
RESPONSIBILITIES AND DETAILS:
JOB REQUIREMENTS:
This position is for those who take pride in their work excel in service coordination and have
PHYSICAL REQUIREMENTS:
We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to race sex color religion national origin age disability veteran status genetic data or any other legally protected status.
Visit our website at to learn more about EST Companies LLC.
YOU SHOULD WORK FOR EST
If you would enjoy working with a small but mighty family business and you have what it takes to support the Hawaii Regional Service Supervisor in delivering highquality service coordination we invite you to apply now.
RESPONSIBILITIES AND DETAILS:
- Assist the regional supervisor in ensuring 100% completion of contractual and quality service requirements.
- Coordinate and schedule repairs and preventative maintenance visits keeping customers and personnel informed of updates costs and timelines.
- Order repair materials and ensure parts are available for service technicians before scheduled work.
- Verify and document completion of all contractual scope of work including warranties and service dates.
- Review and ensure the accuracy of paperwork submitted by service technicians.
- Provide administrative support to field service technicians via phone or inperson.
- Generate service parts and installation quotes as directed.
- Monitor resolve and escalate customer complaints in compliance with ESTs quality standards.
- Maintain metrics and cost controls to monitor regional performance.
- Utilize evolving technology to carry out job requirements effectively.
- Assist in developing new SOPs as required.
- Maintain assigned company property including vehicles and computers.
- Pay depends on experience and skill level.
JOB REQUIREMENTS:
This position is for those who take pride in their work excel in service coordination and have
- 13 years of successful service coordination or service management experience preferably in industrial or government applications.
- Associate or bachelors degree (preferred) or equivalent combination of education and experience.
- Background/troubleshooting experience in mechanical plumbing electrical or electronic systems (a plus).
- Ability to work independently and adapt quickly to a changing environment.
- Strong customer service skills with a teamplayer mindset.
- Excellent communication and organizational skills.
- Fluent in English both verbal and written.
- Strong computer skills including Microsoft Office.
- A valid drivers license with an excellent driving record.
- Ability to obtain and maintain military base passes and other required access credentials.
PHYSICAL REQUIREMENTS:
- Ability to routinely lift 50 pounds; occasionally up to 100 pounds.
- Ability to work outside under various environmental conditions.
- Potential exposure to hazardous materials and equipment.
- Ability to maneuver around moving objects vehicles and machinery.
- Ability to climb ladders with a 300 lb. weight limit.
We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to race sex color religion national origin age disability veteran status genetic data or any other legally protected status.
Visit our website at to learn more about EST Companies LLC.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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