Senior Operations Software Engineer
Senior Operations Software Engineer
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Job Description
Location: Remote within the UK/Europe
Reporting Into: VP AI Operations
About Ceros
At Ceros we believe that creating powerful digital experiences is essential for helping organizations tell their stories and differentiate their brands. In a world where buyers are inundated with endless digital noise its critical for brands to deliver experiences that inspire educate and make a lasting impact on the audiences that matter most.
Our nocode content creation platform empowers businesses to transform the buying journey with rich interactive experiences that capture the attention of buyers and drive enduring business outcomes. The platform makes it faster easier and more costeffective to create premium digital experiences allowing businesses to scale it across their gotomarket programs.
Today Ceros powers some of the most engaging experiences on the web. In 2023 alone interactive content created with Ceros from websites to landing pages and pitch decks to case studies was viewed more than half a billion times with over 3 million comments added using MarkUp our visual collaboration tool.
Working at Ceros means making an impact at scale. Our platform supports leading brands including Workday Colliers Getty McKesson and McKinsey. Ceros is backed by toptier investors including Sumeru Equity Partners Grotech Ventures and Greycroft.
The Role
Ceros is a dynamic and innovative organization focused on building internal tools and automation that drive efficiency across Sales Customer Success and Finance. Our Ops Engineering team develops and maintains a wide range of applicationsmany of which are AIpoweredthat streamline operations surface critical insights and improve the way teams work.
Were a small highly technical team of experienced engineers with a growing data function. We own a diverse set of internal tools and pipelines and were looking for a Senior Software Engineer who thrives in a fastmoving environment is comfortable taking ownership of projects and enjoys solving highimpact problems.
While many of our applications leverage AI technologies you dont need prior AI experience to succeed in this role. What you do need is strong engineering fundamentals deep experience in JavaScript/TypeScript SQL and AWS and a genuine interest in building modern efficient internal toolsincluding AIpowered ones.
Key Responsibilities
- Own and lead the development of internal applications built using JavaScript/TypeScript and AWS serverless technologies (Lambda Aurora S3 SQS)
- Design and implement new features based on operational team needs (Sales CS Finance) working directly with stakeholders to understand and solve real problems
- Maintain and improve existing toolsmany powered by AIthat automate workflows or provide businesscritical insights
- Work on AIpowered features as a core part of the roleyoull help build and maintain tools that use technologies like LLMs prompt engineering and vector search. You dont need to be an AI expert on day one but you should be excited to learn and apply these technologies quickly
- Develop a deep understanding of how our GTM teams operate including their sales processes and workflows within HubSpot in order to build tools that drive real efficiency and impact
- Enhance DevOps practices including CI/CD pipelines (GitHub Actions) monitoring and infrastructure automation
- Collaborate with other engineers and data professionals to ensure applications are reliable scalable and maintainable
- Evaluate thirdparty services and tools (including AI vendors) and make buildvsbuy recommendations
- Contribute to a culture of engineering excellence continuous improvement and pragmatic innovation
Practical stuff we anticipate you having
- 5 years of software engineering experience with strong proficiency in:
- JavaScript/TypeScript
- SQL
- AWS particularly serverless tools like Lambda Step Functions SQS and Aurora
- Familiarity with DevOps tooling including CI/CD (especially GitHub Actions) and infrastructure as code
- Comfortable taking ownership of endtoend systems from architecture and implementation to testing and deployment
- Strong collaboration and communication skills with the ability to work effectively across time zones with some team overlap expected
- Curiosity about AI/ML and a strong desire to learn how to use tools like OpenAI APIs prompt engineering or vector databases (e.g. Pinecone Weaviate)
- A genuine interest in understanding how Sales CS and Finance teams workand tailoring tools to fit their workflows
- (Nice to have) Experience with Python
- (Nice to have) Familiarity with Redshift Metabase or other analytics tools
- (Nice to have) Experience working with HubSpot Slack integrations or similar business operations tools
- (Nice to have) Interest or side project experience in AI or ML even if informal
Why Join Us
- Build impactful tools that support highleverage teams across the business
- Take ownership of applications and architecture in a small seniorlevel team
- Learn and apply AI technologies in production while being supported by a technical team
- Influence the internal tooling and automation roadmap at a fastmoving company
- Enjoy autonomy technical variety and opportunities for continuous learning and growth
Key Things to Know
- We want you to start ASAP
- This is a remotefirst role where you will be required to be flexible and overlap with our teams in the US
Benefits
Stock options
Paid parental leave: 12 weeks for primary caregivers 4 weeks for secondary caregivers
Flexible time off
Paid Sick days
Stipend for your home office setup
Excellent gear (Macbook Pro external monitor etc.)
Stipend towards experiences in which Cerosians can collaborate educate and create social connections with one another
Unlimited access to coworking spaces around the globe
*Varies based on location
Please be aware of fraudulent job offers. Ceros will never request payment banking details or sensitive personal information during the hiring process. All official communication will come from a @ domain or from our Greenhouse email account. If you receive a suspicious message do not respond and report it to. This email address is intended solely for reporting suspicious activity. Job applications sent to this address will not be reviewed.
At Ceros we are deeply committed to the recruitment retention and growth of diverse talent; uniting people from unique backgrounds in our shared passion for unlocking creativity through technology.
As an equal opportunity employer we prohibit any unlawful discrimination against a job applicant on the basis of their race color religion veteran status parental status gender identity or expression transgender status sexual orientation national origin age disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
Required Experience:
Senior IC
Employment Type
Full Time
