Field Service Engineer Apprentice for PCS
Field Service Engineer Apprentice for PCS
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Job Description
Job Description Summary
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition turn ideas into worldchanging realities and join an organization where every voice makes a difference and every difference builds a healthier world.In this role the Field Engineer Apprentice will observe and perform various equipment service processes and procedures
to drive customer satisfaction and ensure proper functionality of less complex customer diagnostic imaging equipment.
Job Description
Roles and Responsibilities
With minimal supervision as assigned perform planned maintenance (PM) safety and environmental inspections and maintain effective customer relations.
Follow appropriate GE policies procedures hospital protocol and complete necessary documentation.
Maintain daily communications with customers to ensure resolution and proper followup leading to customer satisfaction.
You may need to assist more experienced technicians and FSEs on basic and complex repairs /resolution respectively.
Work as a member of local team to provide efficient service delivery to all accounts within assigned area and document all actions and submit reports/summaries according to schedule.
Enhance and maintain technical knowledge of current standards codes and procedures regarding safe and effective use of medical equipment through formal instruction.
Please note this is a 12month contract with GEHC.
Qualifications/Requirements:
Engineering university Degree (biomedicine telecommunications electronics industrial). *Completed in the past 3 years and they must not have had this type of contract previously The length of this contract is up to 12 months.
Proven experience performing in a compliance environment and working within code and procedures to ensure safe and effective operation of devices.
Proficiency in completing electronic documentation using PDA and computer skills.
Previous experience developing and maintaining good customer relations.
Willing to occasionally travel outside of assigned region plus a valid driving license
Spanish and English oral and written skills
Desired Characteristics:
Previous experience in a hospital setting.
Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manager.
Experience interfacing with both internal team members and external customers as part of a solution based service process.
Inclusion and Diversity:
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
Behaviours:
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.
Total Rewards:
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into worldchanging realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.
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Additional Information
Relocation Assistance Provided: No
Employment Type
Full-Time
