Administrative Assistant 4 (OA15) - Strait Area Campus

Reporting to the Manager Administrative Services for the Eastern Region you will:

• Have an indepth knowledge of the campus Business Office sufficient to develop recommendations.
• Oversee assigned functions such as accounts receivables student financials data entries T2202s invoicing PCI Compliance payables purchasing etc.
• Resolve nonroutine administrative problems.
• Oversee the daytoday operational workflow of the Business Office ensuring smooth workflow and efficient functioning of assigned tasks.
• Determine when problems require the attention of a higherlevel manager and explain those problems and their impact and suggest possible solutions.
• Complete payment processing student loan processing create payment plans deferrals sponsorship coordination invoicing withdrawal letters outstanding balance collections and respond to general student account queries as required.
• Provide daily direction and guidance to administrative support staff by determining work methods and procedures providing training and monitoring activities to ensure timely and effective operations.
• You may serve as a member of a board/committees as a representative of the Business Office.

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a postsecondary certificate or diploma in Business or Administrative Professional/Office Administration.

• You have a minimum of three years (fulltime equivalent) of recent and related occupational experience in a fastpaced office environment.

• Experience within finance accounting and/or a student account environment would be considered an asset.

• Demonstrated customer service experience with ability to communicate effectively and courteously within a diverse environment.

• Occupational experience using PeopleSoft Student SAP or other account management software would be considered an asset.

• You are comfortable using computer applications such as the Microsoft Office Suite email and have a strong demonstrable knowledge of Excel SharePoint and Microsoft Office 365.

• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology and you are committed to using technology in advancing your work.

• Experience training others would be considered an asset.

• Experience in an educational environment supporting and/or providing services to students and prospective students would be considered an asset.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity diversity inclusion accessibility and antiracism.

• You possess excellent interpersonal skills and are able to interact at all levels of an organization.

• You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.

• Your superb team working skills enable you to contribute positively to a cohesive team environment. You are passionate about collaborating and cultivating an inclusive and positive work environment where people can grow and succeed.

• Demonstrated organizational planning and time management skills with the ability to manage multiple priorities and projects multitask and meet deadlines.

• Demonstrated analytical research and problemsolving skills.

• You have specific technical occupational knowledge and skill in account analysis and reconciliation cash and/or other records.

• You are known for your problem solving and critical thinking skills.

• You are a strong communicator.

• You possess excellent coordination skills specifically related to organizing and prioritizing workloads for yourself or others.

• You have proven records and information management skills and abilities with a focus on data accuracy and integrity along with a drive to improve efficiencies.

• Demonstrate problem solving abilities and an ability to work independently.

We value Diversity and Inclusion

The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons Black/African Nova Scotians members of racially visible communities persons with disabilities persons of a minority sexual orientation gender identity and/or expression and women. Applicants from these communities wishing to selfidentify may do so by completing the online questionnaire within the application.

All NSCC positions are advertised every Tuesday and Thursday. To learn more about us and our hiring process please follow this link.

Candidates selected for interviews will be expected to provide at least three recent occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment NSCC will ensure that applicants are provided reasonable accommodations as required. If accommodation is needed to participate in the job application process please contact Jaclynn Kelly HR Generalist at emailprotected. Our Employee Workplace Accommodation Policy can be found here.