At Catawiki every day brings the extraordinary! Whether its a or we encounter exceptional objects every day.
Were a oneofakind marketplace for buying and selling special objects! Each week we offer over 75000 unique items in auction carefully curated by our passionate inhouse experts.
Having sold over 20 million unique objects to date were on a mission to become the worlds most popular destination for special objects. As a growing diverse and sustainable scaleup we proudly live by our core values:
- Taking ownership and driving impact
- Being open to change and feedback
- Being passionate about our mission and our customers.
If these values resonate with you wed love to explore how you can join us on this exciting journey!
About the Role
Were looking for a strategic handson shipping leader to help define and scale Catawikis logistics capabilities. This role is a newly created role and a unique opportunity for someone with deep expertise in carrier partnerships vendor negotiations and logistics operations to shape our shipping vision and build a highperforming collaborative logistics network.
You will be responsible for developing and managing our carrier and logistics partner ecosystem ensuring competitive rates performance excellence and strong scalable relationships. In parallel you will lead the design and implementation of our key shipping programs policies and workflows balancing cost efficiency operational feasibility and customer satisfaction.
Youll work closely with teams across Catawiki Product Commercial Operations Finance Legal Customer Service and with our external carrier and logistics partners to deliver a shipping experience that supports our commercial growth ambitions. For now this is an individual contributor role with a clear path toward building and leading a team.Key Responsibilities
Carrier Strategy & Partnerships (50%)
- Own and evolve Catawikis shipping strategy and roadmap
- Build and manage a strong network of carrier and logistics partners across Europe and globally
- Lead commercial negotiations and contractual agreements with shipping vendors
- Establish longterm partnership models that enable innovation cost savings and scale
- Continuously evaluate partner performance against KPIs and SLAs
- Benchmark against industry trends to identify opportunities for expansion or improvement
Operations: Policy Process & Program Management (50%)
- Develop and implement shipping policies that balance experience cost and scalability
- Improve workflows across seller onboarding label generation tracking and claims
- Partner with tech teams to drive automation and integrations with logistics solutions
- Design and deliver scalable programs such as Smart Shipping and carrier integrations
- Define metrics and reporting systems to continuously monitor and optimize performance
Stakeholder Engagement & Leadership
- Collaborate with Customer Service Commercial Operations Finance amongst others
- Act as the shipping domain expert educating teams on industry best practices
- Ensure crossfunctional alignment to implement policies and improvements
- Build the foundation for a future team transitioning from IC to leadership
What Youll Need
- 7 years experience in shipping carrier management or logistics operations
- Demonstrated success building and managing strategic logistics partnerships
- Deep knowledge of EU carrier networks and crossborder logistics
- Strong commercial acumen with experience in vendor negotiation and contract management
- Track record in driving process improvement program delivery and cost efficiency
- Effective crossfunctional collaboration and stakeholder engagement skills
- Familiarity with logistics tech tools and datadriven decisionmaking
- Experience managing or mentoring teams is a plus
Why Youll Love Working with Us
- Create a Visible Impact by working at scale in a global organisation that serves millions of customers across 80 categories. In our flat structure every role has a broad scope that directly impacts both our customers and the business.
- Learn and Grow with Us through our Learning & Development initiatives which include clear development plans and mentorship programmes designed to support your career progression.
- A Culture of Connection defines us. Were a passionate diverse and collaborative team of 800 Catawikains and 60 nationalities all coming together to build a oneofakind marketplace. We foster an inclusive and queerfriendly work environment committed to making every Catawikian feel welcomed and empowered. Whatever your story we encourage you to bring your unique perspective to our team.
- Celebrate Lifes Moments with us at Catawiki. When you join us youll receive a 100 Catavoucher and on each birthday youll get a 50 Catavoucher to celebrate. Enjoy an extra day off each year to Pursue Your Passion. We also recognise significant work anniversaries (3 5 8 10 years) with additional time off plus extra leave for lifes big moments like marriage engagements or moving house.
Please note that benefits can vary by location. For specific information regarding whats available in your country please consult your recruiter.
Our Offices and Way of Working
Our vibrant offices in Amsterdam Paris and Lisbon are designed to inspire and connect. Most Catawikians are within commuting distance of one of our offices and enjoy the flexibility of a hybrid work model. This means we typically ask you to be in the office 2 out of 5 days roughly 40% of your working time to collaborate and connect with your colleagues. Of course if the job description specifies that the role is 100% remotesuch as for certain expert or sales positionsthen that arrangement will apply.
Interested
Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to .
If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.