Customer Quality Engineer
Customer Quality Engineer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Promote customer orientation and quality awareness culture.
Coordinate A3 report and transfer VOC into actions.
Highspeed reaction to the customer complaint/VOC. Transfer the information within organization and organize analysis meeting.
Use A3 report and assure customer complaint is handled in correct way (find the root cause make effective corrective & preventive action)
Follow up the corrective/preventive action status timely.
Proactive visit customers to collect VOC/problems.
Promote activity of customer orientation and quality awareness culture.
Qualifications :
- Degree or higher in a technical or scientific field
- At least 5 years quality management related work experience.
- Well knowledge about ISO system with solid onsite quality management experience.
- Experience in problem solving and process improvement.
- Good communication skills with the ability to communicate effectively across cultures and languages(English workable).
- Experience in building networks and partnership with stakeholder/customer
- Experience with OEM complaint handling is preferred.
- Experience with automotive interior product process is preferred.
- Expert knowledge in customer complaint management and related tools (8D A3 PDCA Yokoten) is preferred.
Additional Information :
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
