The responsibility.
- Provide a luxury selling experience to all customers demonstrating excellent product knowledge and expertise
- Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
- Passionate about the industry and trends
- Selfdriven to develop and maintain your own product knowledge of all products using brand and store product information education materials and attending training as required
- Proactively engage with clients to develop customer loyalty
- Contact clients with information on new ranges products and instore events
- Maintain high standards of visual presentation in stores by making sure displays are kept clean and tidy
- Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
- Support with stock counts and other operational duties
- Be a Brand Expert through positive promotion of product and company image at all times
- Lead by example to support and coach the sales team
- Support the store management team
- Develop strong relationships with brand representatives
- Perform as a team player participating in all activities to contribute to the store objectives
- Ensure compliance with all policies and procedures
Qualifications :
The person.
All applicants must be able to demonstrate the ability to provide inspirational authentic and personalised customer service
Ability to work retail hours including days nights weekends and special events in a fastpaced work environment
Candidate Profile.
- Experience in a fashion retail store is essential
- At least 2 years experience in a supervisory or management role
- Demonstrates a high level of personal energy
- Confident assertive and personable
- Positive and enthusiastic with a can do attitude
- Great communication skills
- Selfdriven to upskill and learn
- Resilient and resourceful
- A natural coach and leader
Additional Information :
The Rewards:
- Basic rate salary 32722
- 28 days holiday a year inclusive of bank holidays
- 20% Staff Discount across all Frasers group Stores
- 50% in store uniform discount
- Weekly/Monthly & Quarterly Commercial Bonuses
- Commission led bonuses across a wide range of products
- Long Service awards
- Cycle to work scheme
- Discounted Gym membership
- Fantastic progression and development opportunities
Remote Work :
No
Employment Type :
Fulltime