Salesforce Expert, Mumbai
Salesforce Expert, Mumbai
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Job Description
Seeking a skilled and dynamic Salesforce Facilitator to empower our sales team by providing comprehensive training support and optimization of Salesforce tools. The ideal candidate will bridge the gap between technical capabilities and practical sales strategies ensuring our team leverages Salesforce to its full potential for improved performance and customer relationship management.
Data Management: Maintain data accuracy by assisting sales staff with proper data entry record updates and reporting techniques
Customization and Optimization: Collaborate with sales leadership and technical teams to customize Salesforce dashboards reports and workflows to align with sales strategies and objectives.
Process Improvement: Identify opportunities to streamline sales processes using Salesforce capabilities and recommend best practices.
Documentation: Create userfriendly guides FAQs and reference materials to support sales team members in navigating Salesforce efficiently.
Performance Monitoring: Assist in tracking key performance metrics generating insights from Salesforce data to enhance sales outcomes.
Qualifications :
- Proven experience as a Salesforce trainer administrator or similar role supporting a sales team.
- Indepth knowledge of Salesforce CRM including dashboard creation reporting and workflow automation.
- Excellent communication skills with the ability to simplify technical concepts for nontechnical users.
- Strong problemsolving skills and the ability to address technical challenges effectively.
- Salesforce certifications such as Salesforce Administrator or Salesforce Sales Cloud Consultant preferred.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
