Lead Programme Specialist - 12 Month Secondment
Lead Programme Specialist - 12 Month Secondment
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Job Description
The Lead RecruitmentProgramme Specialistwill be responsible for the overall leadership and daily management of the offsite operations team covering the full contingent worker life cycle as well as service improvement projects. The role of Lead Recruitment Programme Specialistincludes providing leadership and direction to ensure that the team is performing to meet or exceed the service level agreements (SLAs) established with the client. The role will include requisition management of roles within the UK.
Key Responsibilities:
- Has supervisory responsibility for Operations team including ensuring the team is performing and accomplishing the defined objectives and goals meeting or exceeding established SLAs and provide direction and coaching where necessary
- Client stakeholder relationship management (Site managers procurement HR Talent Acquisition)
- Assure account processes and procedures adherence as well as full adoption of AGS Way best practices
- Assess areas of opportunity for process improvement and work with the Programme Executive to implement change where needed
- Lead projects defined by Programme Executive to ensure timely completion and effective results
- Track results and work with the AGS Business Analytics team to provide meaningful reports on weekly monthly quarterly and annual basis
- Ensure the team is managing information and data in a compliant fashion
- Ensure teams compliance with all hiring protocols and local employment laws including data integrity and maintenance in the clients systems
- Resolve issues in a timely and effective manner
- Acts as escalation point for day to day issues driving a prompt resolution
- Responsible for Supplier relationships
Qualifications :
- Thorough understanding of the Workforce Management process financial implications and benefits
- Previous contingent recruitment experience essential preferably with a bluecollar background
- Experience managing highlevel customer VMS and other vendor relationships
- Previous experience leading teams (coaching mentoring setting goals and providing feedback)
- Experience working as part of global programme
- Strong knowledge of Office technology (Windows and Google suites beneficial)
- Experience working with a highly complex client across multiple countries
- Project management and delivery
- Experience managing through change initiatives
- Able to present conceptual information to all levels of internal and external management
Additional Information :
As a workplace we focus on relationships with each other our clients and our candidates in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate who force us to be better. Everything we do sits on a pillar of diversity diverse perspectives backgrounds and ideas drive innovation and make us successful.
See what its like to work at AGS by searching #LifeAtAGS on any social network.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
