GENERAL MISSION
- Is the image representative is the builder preserving and developing the reputation and brand of the Investor and the Hotel Management Group.
- The receptionists will be enthusiastic and coefficient to serve all guests approaching the Front Desk with a professional warm and positive attitude. You will be a key factor in the checkin and checkout process which occurs at the Front Desk and will be available to help the guest in any of their request.
- The receptionist rotates 24 hours a day
- The receptionist report directly to the Front Desk Supervisor.
TECHNICAL RESPONSIBILITIES
- The receptionists will be the first person that guests will approach for any service or assistance. The greetings and attitudes of the Front Desk will influence a lot on guests perception about our hotel overall.
- Being at the service of the guest the first task of the Receptionist is to be available at any time for a guest and to take extra care of him by an automatic greeting with smile warm & positive attitude. The guest will feel they are welcomed at any time. The guest will be always the first priority for a Receptionist.
Qualifications :
Degree in Hotel or related field
Fluent in Vietnamese English communication and a third language would be a plus
Thng tin Thm :
2 years related experience including supervisory experience or an equivalent combination of education and experience
Remote Work :
No
Employment Type :
Fulltime