At DArcy Automobiles we strive to make every customer a customer for life and every employeeis absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
MedicalDental401K
Paid Training andPaid Vacation
Company Holidays
Responsibilities
Answer customer calls and establish followsup with sales appointments.
Respond quickly to internet phone and live chat inquiries using email phone and live chat scripts and templates.
Provide customers with initial product information and direct them to the appropriate dealership resources.
Present initial financing options based on customer needs.
Follow up with leads that are not ready to make an appointment or noshow.
Participate in team and process development sessions keeping positive relationships with teammates sales teams and dealership management.
Utilize CRM tracking system daily.
Qualifications
At least one previous role based in customer service experience
Team player with collaborative attitude
Prompt and courteous demeanor
Positive and enthusiastic personality
Must have strong computer skills
Must have a valid drivers license
Call center experience a plus
Dealership experience a plus
Bilingual a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
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