Continuous Improvement Specialist (SDA)
Continuous Improvement Specialist (SDA)
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Job Description
Summary
This recruitment is only open to current Career Services King County employees who have completed the probationary period in their current Career Service position.
King County Metros Employee Services division is seeking a selfdirected and highly organized individual to advance critical initiatives through a highimpact Special Duty Assignment. This role focuses on transformational efforts already underway beginning with improvements to the onboarding and probation processes while also contributing to broader HR service enhancements that shift the workplace culture and ensure every employee can thrive and succeed. The initial assignment will involve leading departmentwide workshops standardizing HR templates and processes and managing this work with a high level of independence. Success in this role also includes the ability to strategically plan for future HR improvement projects and collaborate across divisions as part of the Business Transformation Team.
This opportunity is ideal for individuals who thrive in dynamic environments embrace challenges as opportunities for learning and believe in the power of continuous growth both personally and professionally. The successful candidate will bring curiosity humility and a strong growth mindset to lead with purpose and foster improvement across Metros employee experience.
Position Info:This recruitment will be used to fill One (1) Special Duty Assignment (Continuous Improvement Specialist Classification). The SDA is anticipated to last through 12/31/2025 with a possibility of extension. In addition this selection process may be used to generate an eligibility pool for future openings that may occur in this job type and classification within this workgroup. The eligibility pool will be retained for 12 months from creation and may be used at the discretion of the hiring authority.
Job Duties
- Demonstrate initiative and accountability while independently managing complex projects and driving results through effective prioritization and collaboration across teams.
- Improve and standardize HR processessuch as onboarding and probationby partnering with stakeholders to implement solutions that enhance consistency compliance and equity.
- Lead datainformed change initiatives using Lean Six Sigma or similar frameworks while promoting a culture of learning adaptability and innovation during periods of transition.
- Integrate equity and social justice into all improvement strategies by centering diverse voices removing barriers and fostering an inclusive respectful workplace culture.
- Manage multiple priorities and engage stakeholders through clear communication transparent updates and inclusive training and facilitation that support organizational goals.
Experience Qualifications Knowledge Skills
Minimum Qualifications:
- Progressively responsible experience translating and implementing HR policies procedures and service delivery strategies in large complex organizations with particular expertise in onboarding probation and policy application.
- Proven success leading change management continuous improvement facilitation or organizational transformation efforts with the ability to coach staff and leaders for consistent adoption of updated policies and processes.
- Demonstrated commitment to equity and inclusion including the ability to address systemic inequities and integrate diverse perspectives into HR practices communication and workplace culture.
- Strong ability to analyze HR workflows interpret and apply data to guide decisions and align HR solutions with operational needs and employee engagement metrics.
- Skilled in clear userfriendly communication; adept at building crossfunctional relationships while respecting organizational structure and fostering a positive inclusive environment.
- Capable of managing multiple priorities under tight deadlines with proficiency in project tracking tools and communicating progress to stakeholders.
Highly competitive candidates will have (desired not required)
- Demonstrated success leading highvolume complex projects in partnership with leadership and labor unions with an emphasis on timely defensible and equitycentered outcomes.
- Experience designing and implementing crossdivisional HR tools trainings or process improvements that result in measurable change and greater consistency across departments.
- Strong internal system knowledge and the ability to navigate organizational complexity build trusted relationships across stakeholder groups and lead change from within.
Supplemental Information
Working Conditions
- Remote and Onsite Work Details: The role combines remote work from home with onsite reporting typically once per week. Reporting frequency may vary based on business needs.
- Work Location: Onsite locations include various King County worksites with primary space at King Street Center (201 S. Jackson St. Seattle WA 98104).
- Work Schedule: This position is exempt from the Fair Labor Standards Act and not overtime eligible. It is scheduled for 40 hours per week typically Monday through Friday 8:00 AM to 5:00 PM. Variations may occur based on operational demands.
- The work is currently performed through a blend of teleworking onsite work and inperson meetings. Employees must reside in Washington State and within a reasonable distance of their King County worksite to meet onsite obligations.
Application and Selection Process
Who may apply:This recruitment is only open to current Career Services King County employees who have completed the probationary period in their current Career Service position.
To Apply:The following application materials are required
- An online King County application. Updated with accurate contact information and relevant work history.
- A Letter of interest (Cover Letter) no more than two pages that addresses the following:
- Describe your experience implementing HR policies procedures or service strategies in a large or complex organization. Share examples where your work led to improved practices greater consistency or positive workforce outcomes.
- Reflect on a time you led or contributed to change management or continuous improvement efforts. What strategies did you use to engage stakeholders build trust and support successful implementation
- Tell us why youre interested in this opportunity and how your skills experience and commitment to leading positive peoplecentered change prepare you to thrive in this role.
- Briefly describe how you approach building trust collaboration and engagement when working on initiatives that impact the workforce.
Your Letter of Interest will be reviewed to assess both your relevant experience and your readiness to take on a leadership role in advancing change initiatives that support our workforce and organizational goals.
Selection Process:All required application materials will be screened for qualifications competitiveness completeness communication skills and responsiveness to the above application instructions. The most competitive candidate will be selected based on their application materials and letter of interest. Management may require an interview to make a final selection. Management will make the final selection of the candidate to be placed in the special duty assignment. The SDA will also be dependent on approval from your current supervisor.
If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application/assessment process or have questions please contact: Sabrina Brazzle at
Other Position Information
- Union Membership: This position is not represented by a union.
- Class Code:Continuous Improvement Specialist
Thank You for Your Interest!
We appreciate your time and look forward to reviewing your application. If youre ready to help us make a lasting impact on King County Metros Employee Services apply today!
Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.
Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
Required Experience:
Unclear Seniority
Employment Type
Full Time
