Senior Customer Engineer
Senior Customer Engineer
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Job Description
DUTIES & RESPONSIBILITIES
Undertake standard service activitys including load bank & building load test proving major & minor diesel servicing.
Carry out contract maintenance and inspection on a planned basis to Vertiv standards.
Installation of temporary generating plant.
Identify opportunities for extra works (SQD) & recommendations.
Remedial work to contract customers ether planned repairs or as part of a call out facility. Be included on call out rota for 24h response.
Completion and submission of relevant reports to service administration within a timely manner following all site activity.
Carry out project surveys & lead projects.
Installation and commissioning of generator and AMF control systems.
Provide technical support to Sales Managers on customers sites and in the back office.
Fault finding and rectification in both Electrical and Mechanical disciplines in support of field engineering teams when required.
Servicing of LV switchgear.
Provide technical telephone support to field engineering teams when required.
Comply with all Company Health and Safety Requirements.
Ensure that any activity task and responsibility required by role in terms of the International Trade Compliance Regulation is managed and performed in full compliance with the Company ITC certification program itself.
QUALIFICATIONS & EXPERIENCE
Previous experiences within the generator stand by power or related industry.
National Level 3 qualification in either an electrical or mechanical discipline.
Experience of Electrical and Mechanical fault finding & rectification.
Be competent at either intermediate electrical or mechanical works.
A good understanding of PLC and microprocessor systems.
A good understanding of IT.
Experience in servicing LV switchgear would be advantageous.
Experience in a field operations role.
Experience of fault finding & rectification
PERSON SPECIFICATION
Assertive attitude
Selfmotivated and results driven
Strong communicator
Essential Full driving license
Above average workplace & personal effectiveness competencies
Required Experience:
Senior IC
Employment Type
Full Time
