Operations Supervisor
Operations Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The opportunity
We are now seeking an Operations Supervisor at our Townsville Depot.This a pivotal role is responsible for the daytoday management of depot operations to ensure the optimum performance of bus services in Townsville & Magnetic Island. As an Operations Supervisor you will have direct responsibility for a team of drivers dispatchers and refuellers overseeing their coordination to achieve the required coverage and performance to deliver our contract Key Performance Indicators (KPIs) and uphold a customercentric experience.
Youll be involved in
- Efficient resource management: Allocate resources manage headcount and ensure daytoday employee availability for seamless operations.
- Inspirational leadership: Lead your team uphold company values and drive performance measured against KPIs and policies.
- Compliance oversight: Ensure adherence to national fatigue guidelines regulations and enterprise agreements in all allocated work.
- Performance analysis and improvement: Analyze data on employee performance implement corrective measures and manage absenteeism effectively.
- Customercentric focus: Foster a culture of customer service excellence manage customer requirements and engage with staff for continuous improvement.
The boxes youll tick
- Leadership experience: Proven track record of leading large teams coupled with exceptional communication skills and the ability to make critical decisions under pressure.
- Operational expertise: Indepth knowledge of operational systems and logistics functions to ensure efficient depot operations.
- Initiative and adaptability: Selfmotivated with a proactive and enthusiastic approach to daily tasks thriving in a dynamic work environment.
- Organizational skills: Highly organized with the ability to prioritize tasks adapt to changing deadlines and handle unexpected challenges effectively.
- Proficient in investigations and management: Skilled in managing complex investigations performance/conduct cases and engaging team members along with strong computer literacy.
Why Kinetic
- We are Australias and New Zealands leading mass transit bus operator and are rapidly growing internationally.
- We have a diverse inclusive and supportive work environment that enables you to succeed
- We care for our people and provide an Employee Assistance Program which includes wellbeing support financial and nutritional coaching counselling and legal advice.
- We offer secure and long term employment with genuine career progression opportunities locally and interstate.
How you apply
Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicants to apply including First Nations People and people from diverse social cultural and gender backgrounds.
If youre ready for a challenging and rewarding career with Kinetic then click the Apply button now!
Required Experience:
Manager
Employment Type
Full-Time
