Front Desk Associate / Sales Support Specialist
Front Desk Associate / Sales Support Specialist
Posted on :
07-05-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- FREE D1 Training Membership
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
Position: Front Desk Associate / Sales Support Specialist
Location: D1 Training Alliance Alliance Town Center Fort Worth TX
Reports To: General Manager
Location: D1 Training Alliance Alliance Town Center Fort Worth TX
Reports To: General Manager
About D1 Training Alliance
At D1 Alliance were more than a gymwere a community of athletes coaches and families united by a mission to train with purpose. Whether its a youth athlete chasing a scholarship or an adult looking to push past their limits we deliver worldclass training in a supportive highenergy environment. This position plays a vital role in that mission. As the first and last face every member sees you are the heartbeat of our facility.
Role Summary
The Front Desk Associate / Sales Support Specialist is responsible for creating a welcoming professional and energetic first impression for every guest and member. You will manage daily operations at the front desk provide outstanding customer service assist with sales inquiries and ensure the facility is clean stocked and ready for every workout. This is an ideal role for a reliable upbeat and organized individual who thrives in a fastpaced teamoriented environment.
The Front Desk Associate / Sales Support Specialist is responsible for creating a welcoming professional and energetic first impression for every guest and member. You will manage daily operations at the front desk provide outstanding customer service assist with sales inquiries and ensure the facility is clean stocked and ready for every workout. This is an ideal role for a reliable upbeat and organized individual who thrives in a fastpaced teamoriented environment.
What Youll Do
Customer Experience
- Greet every member and guest by name with enthusiasm and professionalism
- Answer inperson and phone inquiries with clarity and positivity
- Maintain a consistent highenergy presence regardless of external distractions
- Build authentic connections while keeping conversations professional and concise
Daily Front Desk Operations
- Complete opening and closing checklists
- Manage checkins via iPad kiosk before every workout
- Keep the front desk and lobby clean and organized
- Monitor and respond to voicemails emails and social media messages
- Process transactions in MindBody for gear snacks and drinks
Facility Support
- Ensure bathrooms are stocked and cleaned throughout the day
- Keep cleaning stations and workout areas prepped and ready
- Restock shelves gear displays and the fridge with snacks and drinks
- Walk through the facility to ensure its tidy and safe for members
Sales & Communication
- Greet free trial visitors and ensure waivers and profiles are complete
- Use call scripts and social media responses to support membership inquiries
- Accompany new prospects to the appropriate team member upon arrival
- Assist with social media content collection (as directed)
What Were Looking For
- Punctuality & Reliability: You show up on time every time. Reliable transportation is a must.
- Energy & Attitude: You bring positivity consistency and a calm professional demeanoreven under pressure
- Work Ethic: You take ownership of your responsibilities and are willing to help teammates when needed
- People Skills: You remember names smile often and enjoy building real connections
- Communication: You speak clearly professionally and know how to politely excuse yourself from small talk to stay on task
- Multitasking Ability: You manage multiple responsibilities without losing focus or missing details
Why This Role Matters
Youll set the tone for every member experience. From a clean bathroom to a warm welcome your work ensures that our facility runs smoothly our members feel valued and our brand continues to grow. This position also serves as a stepping stone to other roles within our growing organizationideal for someone whos passionate about fitness and looking to build a longterm career in the industry.
Compensation
This is an hourly nonexempt role. Youll also have the opportunity to earn commissions for completed appointments and closed sales offering strong income potential for sales support specialists who consistently drive results and add value.
Youll set the tone for every member experience. From a clean bathroom to a warm welcome your work ensures that our facility runs smoothly our members feel valued and our brand continues to grow. This position also serves as a stepping stone to other roles within our growing organizationideal for someone whos passionate about fitness and looking to build a longterm career in the industry.
Compensation
This is an hourly nonexempt role. Youll also have the opportunity to earn commissions for completed appointments and closed sales offering strong income potential for sales support specialists who consistently drive results and add value.
Join the D1 Alliance team and help us build something specialone workout one welcome and one smile at a time.
Compensation: $15.00 $17.00 per hour
D1 Training is a rapidly growing fitness franchise with over 80 facilities open and more than 180 in development. At D1 Training we are committed to inspiring and motivating athletes to achieve their goals through sciencebacked resultsdriven training. We focus on training the entire body as a unit to maximize performanceno gimmicks no fads just proven techniques used to develop the worlds top athletes. Every workout follows a structured 8week training cycle meticulously designed and backed by sports science to deliver real measurable progress. What started as a program for aspiring youth athletes has evolved into comprehensive training for adults and teams helping individuals at every level push toward their full potential.
D1 Training Alliance is a premier veteranowned athletic training facility located in Alliance Town Center in Fort Worth TX. Owned and operated by a former athlete and U.S. Marine Corps veteran our facility offers elitelevel strength speed and agility training for youth athletes adults and teams.
At D1 Training we live by the philosophy of Iron Sharpens Iron (Proverbs 27:17) creating a supportive highenergy environment where athletes and fitness enthusiasts challenge and elevate one another. Whether youre an elite competitor weekend warrior or just starting your fitness journey D1 Training Alliance provides expert coaching toptier equipment and a structured sciencebacked approach to help you reach your goals.
Required Experience:
IC
Employment Type
Part-Time
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