AtThe CORE Institute we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:
- Competitive Health & Welfare Benefits
- HSA with qualifying HDHP plans with company match
- 401k plan after 6 months of service with company match (Parttime employees included)
- Employee Assistance Program that is available 24/7 to provide support
- Employee Appreciation Days
- Employee Wellness Events
As the CORE Institute continues to grow we are looking for a Front Office Clinic Lead in our Scottsdale clinic.
Please see below for the functions and requirements to be aFront Office Clinic Lead with The CORE Institute
ESSENTIAL FUNCTIONS
- In consort with Practice Manager coach and lead all front office staff to instill the organizations mission vision
values through education demonstration huddles and results.
- Demonstrate outcomes as measured through established metrics and patient satisfaction surveys.
- Ensures coordinates and leads through demonstration the responsibility for all clinic staff to collect patient copayments
and past due accounts. - Ensures and coordinates all clinic staff verify demographic and insurance information via realtime eligibility or utilizing
payor websites. - Leads staff to efficiently direct patient flow throughout the clinic. Assist front office staff as needed with checking
in and out. Assists back office as needed with rooming patients and intake of medical history into EMR. - Assists Practice Manager with the supervision of all front office clinic staff and is the primary contact person for
office staff. - Assists the Practice Manager with clinic operations and audits as assigned. Supports backoffice clinic lead as necessary
- In consort with the Practice Manager will train and orient new employees. Shall lead ongoing quality monitoring
competencies of staff and assist in training and educations of all staff. - Assists the Practice Manager in coordinating employee evaluations and administering corrective actions.
- Organizes and conducts clinic site council meetings.
- Interacts with patients and customers daily to resolve patient issues and concerns.
- Works in partnership with the physicians physician assistants and backoffice staff to provide excellent customer
- Assists the Practice Manager with staffing and assigning work areas and shifts.
- Assisting the Practice Manager in placing office supply orders and inventory management.
EDUCATION
- High school diploma/GED or equivalent working knowledge preferred.
EXPERIENCE
- Three years working experience in a medical practice or clinic.
- Previous supervisory experience in a medical clinic setting is required.
- Must have a working knowledge regarding medical insurance requirements.
REQUIREMENTS
- Must have excellent interpersonal and communication skills.
- Demonstrates an ability to generate creative and innovative approaches to solve problems.
- Must be customer service focused.
The CORE Instituteteam is dedicated to making the lives of others better by practicing exceptional patient care. If you would like to be part of a dedicated dynamic healthcare team in a challenging rewarding environment The CORE Institute is the right place for you to grow your career.
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