IT Strategy and Endpoint Services Lead
IT Strategy and Endpoint Services Lead
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Job Description
Germain Motor Company IT Strategy and Endpoint Services Lead Columbus OH
- Fulltime
- Pay based on experience
GermainOffers:
- Medical Dental and Vision Insurance
- 401(k) Savings Plan
- Paid Vacation
- Paid Company Holidays
- Company Outings and Activities
- Ongoing Professional Development
- Employee Discounts
- FamilyFriendly and Inclusive Culture
- Career Growth and Internal Promotions
- Custom and Competitive Wage Plans
- CLOSED on Sundays to create a schedule that allows you a job and a life
Germain Motor Company is seeking a technically skilled and strategically minded IT professional to join our team as an IT Strategy & Endpoint Services Lead. This person will serve as a critical bridge between our organization and our external Managed Service Providers (MSPs) lead a toptobottom technology audit of our dealer group and define the roadmap for our nextgeneration IT infrastructure. This role is ideal for someone ready to grow into a leadership position with the potential to evolve into our future IT Director.
Responsibilities:
Strategic Assessment & Planning
- Conduct a comprehensive technical audit across all rooftops including hardware software vendor services and network architecture.
- Evaluate current IT endpoints tools and service providers to identify gaps and redundancies.
- Build a proposed nextgeneration tech stackincluding equipment software security tools and vendor partnerships.
MSP & Vendor Liaison
- Act as the main point of contact between our internal team and all managed service providers.
- Ensure servicelevel agreements (SLAs) are being met and that vendors are aligned with our longterm goals.
- Track and evaluate vendor contracts to inform rollout strategies and cost optimization.
Rollout Optimization & Deployment Planning
- Draft a timeline and phased deployment strategy based on contract expiration dates budget cycles operational urgency and business impact.
- Coordinate across departments and locations to ensure technology implementations are seamless and minimally disruptive.
Endpoint Support Oversight
- Partner with ontheground personnel in each market to triage and resolve endpoint IT tickets.
- Maintain oversight of helpdesk and field service coordination ensuring quality and responsiveness.
Qualification:
- 4 years of experience in IT operations infrastructure or endpoint support.
- Experience interfacing with MSPs or serving in a technology vendor/client success role.
- Strong understanding of enterprise IT environments (especially in retail or multisite businesses).
- Excellent communication and project management skills.
- Comfortable switching between handson technical troubleshooting and strategic planning.
- Highly organized with a processoriented mindset.
At Germain our mission is to attract develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason one customer at a time.
For immediate consideration apply at .
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-Time
