Circadia Health is transforming remote patient monitoring for skilled nursing facilities and postacute care. We are seeking a highly organized and experienced Credentialing Manager to oversee all provider credentialing and payer enrollment processes. This role is critical to ensuring our clinicians are fully onboarded compliant and able to deliver care without delay. Youll lead credentialing operations across multiple states and collaborate crossfunctionally to support provider readiness as we scale.
Key Responsibilities
Credentialing & Compliance
Lead endtoend provider credentialing and recredentialing processes across all markets
Conduct primary source verification for licenses education board certifications and malpractice history
Maintain complete accurate provider records across internal systems and CAQH
Monitor expirables such as licenses DEA board certs and malpractice insurance
Identify and document adverse actions or red flags for internal review
Act as the primary contact for credentialing status between internal teams providers and payers
Payer Enrollment
Manage provider enrollment with Medicare Medicaid and commercial insurers
Complete and submit enrollment forms including 855I 855B and 855R
Track enrollment status through PECOS CAQH and payer portals
Resolve delays denials or RFIs to avoid billing or onboarding disruptions
Communicate enrollment progress to Recruiting Billing and Clinical Operations teams
Stay uptodate on changes in payer requirements and documentation standards
Process Optimization
Use PECOS CAQH and payer portals to track credentialing and enrollment workflows
Implement best practices to reduce turnaround time and improve accuracy
Monitor SLAs and KPIs and drive continuous process improvement
Support the scalability of credentialing operations in a fastpaced multistate environment
KPIs
Credentialing Turnaround Time 30 days from complete application submission
Payer Enrollment Completion Rate 90% completed within 4560 days depending on payer and state
Provider Satisfaction >90% positive feedback on onboarding and credentialing support
Qualifications
5 years of experience in healthcare credentialing and payer enrollment
CPCS or CPMSM certification preferred
Strong understanding of credentialing standards (CMS NCQA) and payer processes
Proficiency with CAQH PECOS and payer portals
Detailoriented deadlinedriven and capable of managing multiple priorities
Comfort using technology such as Google Suite Slack CAQH PECOS and payer portals
Comfortable in a dynamic and always evolving start up environment
Benefits
Full healthcare coverage with Anthem BCBS (or similar) with dental and vision
Employee contribution to 401(k) retirement plan
Paid Time Off (PTO) accrual policy of 1.7 working days per month
Paid education/professional development stipend of up to $2500 per year based on approval
Collaborative environment working directly with designers engineers scientists and clinicians
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