Veterinary Client Service Representative
Veterinary Client Service Representative
Posted on :
07-05-2025
Employer Active
1 Vacancy
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Job Description
Description
Position at Thrive Pet Healthcare
Thrive Pet Healthcare is seeking a fulltimeVeterinary Customer Service Representativeto join our growing team at Thrive Medford!
We offer an AMAZING benefits package which includes paid time off 401k medical/dental/vision insurance HSA and FSA available mental health support parental leave generous pet discounts and more!
Our Ideal Candidate:
An upbeat selfstarter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives.
An upbeat selfstarter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives.
Job Duties:
- Communicating via phone email and in person with clients and actively listening to their concerns.
- Utilizing computer information system to accurately enter client/ patient information update and maintain medical records.
- Processing client payments and invoices.
- Scheduling and confirming appointments with patients.
- Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
- Educating clients on recommended products or services.
- Ensuring the lobby is clean and organized.
- Other administrative duties as needed.
Job Requirements:
- High School Diploma or equivalent.
- At least 6 months of customer service experience.
- Veterinary hospital experience is preferred however not required.
- Ability to lift up to 50 pounds squatting reach standing and walking throughout the day.
Compensation negotiable based on credentials and experience with a hourly pay rate starting at $1922/hour. The actual rate offered will carefully consider a wide range of factors including your skills qualifications experience and location.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
Key Skills
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